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Business Operations Manager

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Publicado há 19 dias

Join our highly skilled professional team! This key position is responsible for supporting office, IT and HR functions of the organization. Main responsibilities will be to develop, maintain and communicate administrative, operations and human resource systems and procedures. This position requires strategic thinking skills (seeing big picture as well as tasks), problem solving on the fly and a superior attention to detail.

Position type: Full time, FLSA overtime exempt

Reports to Director of Finance and Administration (DFA)

Responsibilities and Duties:

1.       Office Management      

  • Manage operations of the main office and act as support for remote workers.   
  • Resource person regarding office setup, processes, forms, phones, etc.  
  • Develop and update forms and templates, such as expense forms.
  • Order and maintain office supplies and various equipment within purchasing policy guidelines.
  • Track and maintain operations assets.
  • Maintain office business accounts and build strong relationships with all vendors.
  • Maintain and manage admin/operations folders and documents on server.
  • Seeks opportunities to improve efficiency of office operations.
  • Resolve and/or escalate issues in a timely manner.

2.       HR and compliance Specialist

  • Analyze organizational compliance with company policies and government regulations.
  • Assist with updates of policies, manuals, and procedures to ensure understanding by employees and alignment with regulatory changes and company policies.
  • Benefits administration support
  • Assist with onboarding of new staff
  • Seek ways to improve and clarify policies and procedures and incorporate staff feedback.

3.      IT and other System Operations

  • Responsible for IT and other systems asset management (i.e .tracking assets and warranties)
  • Serves as first contact with outside IT company for IT service tickets.
  • Key contact for staff to address IT issues and concerns.
  • Advises DFA regarding equipment status, warranties, license renewals and related items.
  • Assists DFA with updating IT policies and procedures as well as implementation.
  • Monitor warnings and assess information regarding software updates to inform staff.
  • Run updates as needed to keep equipment running smoothly.
  • Research and provide recommendations for improving existing technology and recommends replacement products, as needed.

4.       Business Continuity Planning and Support

Research companies, systems and processes as needed to support continuity of business operations. Additional responsibilities to be developed and added to this job description. Additional duties may be needed to support business administration and operations.

5.       Financial entry and compliance support

  • Assist staff with program coding questions for expenses and reimbursements
  • Enter bookkeeping transactions into QuickBooks, as requested

6.      Event planning support

  • Upon request, provide main services or support event logistics for meetings, conferences, workshops or other special events.
  • Tasks include venue contracts, menu selection, AV selection, material development and signage creation and printing.
  • Manage all registration processes, including day of on-site support, as requested

7.       Participate in NWHRN emergency response activities

All members of NWHRN are expected to support response staffing and/or deployment within the state of Washington as requested.

Required Qualifications, Skills and Abilities

  1. Bachelor’s degree and 4-5 years of experience, or at least 6 years of related experience
  2. Self-starter who is able to handle multiple tasks and projects simultaneously
  3. Superior attention to detail
  4. Excellent verbal and written communication skills
  5. Strong analytical, organizational, and problem-solving skills
  6. Professional demeanor with ability to maintain absolute confidentiality
  7. Ability to meet deadlines in a high stress environment
  8. Due to emergency response nature of organization, ability to work independently with emotional regulation in high intensity situations.
  9. Excellent customer service
  10. Highly personable with positive attitude and strong emotional intelligence
  11. Comfortable with information technology and simple troubleshooting
  12. Ability to communicate complex information in a manner that is easily understood by others
  13. Ability to build and maintain good working relationships
  14. Proficient with Microsoft Office 365 suite of software

Desired Qualifications and Abilities:

  • Some experience as a compliance or HR specialist preferred
  • Knowledge of nonprofits and/or healthcare is desired
  • Experience using Salesforce

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Travel to/from NWHRN’s main office in Renton, WA at least one-two days per week is required. Additional days to be determined.

NWHRN requires a COVID vaccination. Therefore, all employees are required to present proof of vaccination status upon hire, unless they qualify for an approved exemption.

NWHRN is an equal employment opportunity employer.

Join our highly skilled professional team! This key position is responsible for supporting office, IT and HR functions of the organization. Main responsibilities will be to develop, maintain and communicate administrative, operations…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Prazo para Inscrições
    30 de novembro de 2021
  • Educação
    Diploma de Ensino Médio Requerido
  • Nível profissional
    Profissional
Salário
USD $58.000 - USD $68.000
/ ano

Benefícios

100% paid Medical, Dental and Vision coverage for employee; 75% paid coverage for each dependent.

Paid vacation, sick leave, holidays, and 2 personal days.

Flexible Spending Account

Retirement plan with organizational match.

100% paid Medical, Dental and Vision coverage for employee; 75% paid coverage for each dependent.

Paid vacation, sick leave, holidays, and 2 personal days.

Flexible Spending Account…

Nível de Proficiência do Idioma

English - Fluent

English - Fluent

Localização

Temporariamente Remoto
O trabalho pode ser executado em ou perto de Seattle, WA
Local Associado
Seattle, WA, USA

Inscreva-se: Emprego

Instruções:

To apply, please submit a cover letter and resume.

Note that this position may be temporarily working remotely, but is required to travel to NWHRN's office in Renton one - two days per week.

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