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Museum Services Lead

Publicado por
Wing Luke Museum
|
Seattle, WA
Novo
|
Publicado há 19 dias

NOTICE: January 2022 Position Opening: MUSEUM SERVICES LEAD 


The Wing Luke Museum of the Asian Pacific American Experience is seeking a motivated and enthusiastic individual to work as a part-time Museum Services Lead. Qualified candidates possess excellent communication, customer service and sales skills and an interest in the rich history of the Asian American and Native-Hawaiian/Pacific Islander communities in the Pacific Northwest and Seattle’s Chinatown-International District. Prior museum experience not required, but candidate must have exceptional customer service experience and genuine compassion and care for the public to provide a welcoming smile and warmth to visiting patrons.   


Scheduled hours are part-time up to 29 hours. We are looking specifically for at least but not limited to Saturday, Sunday, Wednesday with on-call Friday. Mandatory occasional event hours begin as early as 7:00AM and/or ending as late as 12:00 midnight. Also includes mandatory weekends and holiday hours. Shifts are scheduled in 8hrs and 11hrs stints. We will not be considering schedules that do not meet this minimum requirement. Required work dates in 2022: January 29, March 12, June 28-30, July 28, and Holidays Dec. 3 – January 5. Vacations are not provided during this time period. This position requires a minimum 6-month commitment

 

To apply please submit a cover letter and resume to the Director of Museum Services, Kalei Matsui, via email at kmatsui@wingluke.org with “Museum Services Lead” in the subject line. You may also submit a hard copy to the Wing Luke Museum 719 S King St., Seattle, WA 98104. For our current operating hours, please visit www.wingluke.org/visit. Hire start date is January 2022. Positions open until filled. 

   

JOB DESCRIPTION 

The Museum Services (MS) team cultivates museum ambassadors and relationships as well as creates educational experiences by facilitating visitors’ experiences, processing admission and merchandise purchases, informing guests about membership, exhibit, tour and program opportunities, answering questions and calls, and ensuring public and art/artifacts’ security. This department is comprised of four (4) earned revenue areas including Visitor Services, Marketplace retail, private event venue program, and museum membership program.  

 

Duties 

  • Personalize visitor experiences with knowledge of all current exhibits, events, programs & tours  
  • Procure museum relationships (via upsell of) membership sales, new, renew, upgrades  
  • Proficient in use of Altru point of sales system: balancing tills, processing transactions, affiliate discounts, payments, membership/patron profiles & contact data, event registration 
  • Delegate phone communications properly and independently with administrative staff 
  • Assist with Space at The Wing events and facility use, including set-up/breakdown, event staffing, etc. Must be able to lift objects weighing up to 35 lbs. 
  • Maintain presentable facility, upkeep of the lobby, exhibits, bathrooms, and more 
  • Training: Safety & Security, Membership, Anti-Oppression, Race & Relations, Accessibility  
  • Merchandising, inventory upkeep, data collection (daily sales, neighborhood concierge, etc.) 
  • Online order fulfillment & shipping 
  • Marketplace Social Media marketing: content creation, photos, community partner, messaging 
  • Other duties as assigned 

 

NOTICE: January 2022 Position Opening: MUSEUM SERVICES LEAD 


The Wing Luke Museum of the Asian Pacific American Experience is seeking a motivated and enthusiastic individual to work as a part-time Museum Services Lead. Qualified…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Parcial
  • Data de Início
    3 de fevereiro de 2022
  • Prazo para Inscrições
    15 de janeiro de 2022
  • Educação
    Diploma de Ensino Médio Requerido
  • Nível profissional
    Recém formado
Compensação
Pelo menos USD $17
/ hora
0 - 29 hours part-time

Localização

Presencial
719 S King St, Seattle, WA 98104, USA

Como se inscrever

To apply please submit a cover letter and resume to the Director of Museum Services, Kalei Matsui, via email at kmatsui@wingluke.org with “Museum Services Lead” in the subject line. You may also submit a hard copy to the Wing Luke Museum 719 S King St., Seattle, WA 98104. For our current operating hours, please visit www.wingluke.org/visit. Hire start date is January 2022. Positions open until filled. 

Preferred format: PDF

To apply please submit a cover letter and resume to the Director of Museum Services, Kalei Matsui, via email at kmatsui@wingluke.org with “Museum Services Lead” in the subject line. You…

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