Manager, People Ops

Reporting to the Sr. Director, People & Operations, the Manager, plays a pivotal role in providing vital support to the organization’s talent goals and partnering with managers on talent needs

and issues to be a value add to their needs working with their teams with respect to human resources, recruiting, culture and employee satisfaction.

RESPONSIBILITIES:

·       Help build and iterate on our current people operations: systems, processes, and programs; e.g. recruiting, on-boarding, employee engagement, employee retention.

·       Manage employee feedback process.

·       Handle every day questions around payroll, PTO, Foundation processes and procedures.

·       Create People Ops hours for employee engagement and handle any complaints with the partnership of the Sr. Director,

·       Along side the Sr. Director, build programs and processes to make our people feel energized, valued and heard.

·       Excellent project management skills to handle the recruiting process from creation of job descriptions through hire.

·       Program/Project Management: multi-tasker, supporting teams across the organization as we roll out new initiatives and programs.

·       Build relationships across The Foundation to be seen as a trusted partner.

·       Responsible for maintaining all HR systems and ensuring information is accurate and current.

·       Create and execute on employee experiences that surprise and delight from small impromptu initiatives to large scale events.

·       Provide human resource generalist services, including compliance with federal, state, city and local laws as well as regulatory agencies i.e. EEOC, Human Rights, DOL and OSHA.

·       Manage day-to-day administration of employee benefits plans, employee access to current benefit offerings, LOA, FMLA/CFRA, STD and LTD.

·       Manage on-boarding and of-fboarding employees.

.       Help coordinate annual open enrollment meetings and assist staff with enrollment and coordinate administration with brokers.

·       Support performance review process and follow-up to ensure employees receive feedback and personal action forms are completed and processed for any merit salary increases.

·       Create, design and implement employee recognition and events.

·      Assumes and performs other duties and responsibilities as assigned or identified.

PROFESSIONAL EXPERIENCE AND QUALIFICATIONS:

·       Five to seven+ years of generalist experience in human resources.

·       Bachelor’s Degree required, Master’s Degree preferred.

·       Solid generalist background with HR Certification.

·       Fully understands federal, state, city and local laws.

·       Process driven to handle queries or concerns from staff.

·       Stellar customer service skills and manage expectations.

·       Exceptional at handling confidential information.

·       Comfortable speaking in front of groups.

·       Balances attention to detail with swift execution.

·       Exceptional communication and organization skills.

·       Self-starter who can take the initiative and recommend solutions.

·       Alignment with the mission of the organization.

·       Ability to flourish in a diverse environment that is transparent and collaborative.