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Administrative Assistant/Receptionist

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Publicado há 28 dias

The National Association for the Education of Young Children (NAEYC) is seeking a welcoming, friendly, highly organized, and detail oriented Administrative Assistant/Receptionist (AA) to be our first line ambassador for visitors to NAEYC's downtown Washington, DC office, and to support various administrative needs of Association Operations and the Finance and Operations division. The AA role ideally suits a versatile player who likes a wide variety of diverse projects and who thrives on providing superlative customer service experiences.


By helping to ensure the smooth and efficient operation of various Finance and Operations teams along with experiences in NAEYC's office that advance NAEYC's reputation and brand, the AA will positively impact NAEYC members, team members, colleagues, and visitors.

The AA will serve as the face of NAEYC to greet, welcome, and make comfortable all at NAEYC's downtown DC office. This will include supporting Association Operations in hosting on-site gatherings, supporting facilities needs, supplies management, ensuring that office operations support NAEYC team member and visitor needs. In addition, the AA will respond to various administrative needs to provide expert support to several internal teams, to include preparing reports and correspondence; support for projects; improving administrative processes, and organizing schedules, files, events, and projects.

NAEYC is a professional membership organization that works to promote high-quality early learning for all young children, birth through age 8, by connecting early childhood practice, policy, and research. NAEYC advances a diverse, dynamic early childhood profession and supports all who care for, educate, and work on behalf of young children.


Key Responsibilities


  • Serve as the initial point of positive contact for visitors, vendors, and service providers
  • Manage reception area, greet daily visitors, receive deliveries and mail; maintain lobby, meeting rooms and common areas to be tidy and organized
  • Issue and collect permanent and temporary key fobs as necessary to comply with workplace security procedures; maintain visitor logs; monitor compliance with office policies and safety/security procedures; alert management of significant breaches and/or problem situations
  • Provide guidance and support for new hires as they navigate and adjust to the new office
  • Assist with facilities-related vendor and service provider relationships; procure and maintain office and breakroom supplies; code and track related invoices
  • Participate actively to plan and execute meetings, events and special activities including basic AV setup, and encourage, and/or maintain various employee engagement activities such as a Human Resources newsletter, team and holiday observances, utilization of engagement channels such as peer-to-peer shout outs and the NAEYC feedback form, and others
  • Process membership fulfillment and replacement card/certificate files semi-monthly; review and approve vendor-provided proofs for print mailings; provide administrative support for other fulfillment activities such as the inventory distribution report; process replacement fulfillment services to include returned resources purchased online, membership benefits, and subscriber benefits
  • Handle select mail processes including on-site fulfillments, the incoming cash log, and returned mail. Contact customers and update addresses in the Association Management System; support seasonal projects such as shared services insurance, annual reporting, and processes relating to the annual Affiliate Advisory Council elections



Education and Experience


  • Associates degree required; Bachelor's degree in related field preferred or equivalent experience
  • Minimum of two years prior experience as an administrative assistant or office receptionist in a professional environment
  • Proficiency with Microsoft 365 and Adobe Acrobat; experience with an association management system, ideally NetForum, preferred


Knowledge, Skills and Abilities


  • Excellent interpersonal and customer service skills
  • Demonstrated skills as an energetic, well-organized, flexible individual who can skillfully handle receptionist/clerical duties and event/meeting coordination
  • High attention to detail, organized, and able to quickly and successfully prioritize tasks and handle multiple competing demands
  • Excellent and professional communication skills: written, verbal, listening
  • Ability to work independently and solve problems


Physical Demands


There are specific physical demands that must be met by an employee to successfully perform the essential functions of this job. For example, walking and moving throughout a building, handling materials and objects, and communicating freely - writing, speaking, listening. Further discussion and reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions.


Position Designation


Required In Office: Required In Office indicates that the Administrative Assistant in this role needs to be physically present in the office Monday - Friday during core business hours to perform the primary components of the role. The Administrative Assistant is not eligible for telework and is not eligible to be fully remote. Telework and remote work eligibility is subject to NAEYC's Telework and Remote Work Policy.


EQUAL EMPLOYMENT OPPORTUNITY - NAEYC is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, marital status, personal appearance, sexual orientation, gender identity or gender expression, family responsibilities, political affiliation, matriculation, genetic information, disability, or protected veterans status, or any other factor that is a prohibited consideration under applicable laws.



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


https://www.applicantpro.com/j/2148734-87348

The National Association for the Education of Young Children (NAEYC) is seeking a welcoming, friendly, highly organized, and detail oriented Administrative Assistant/Receptionist (AA) to be our first line ambassador for visitors to NAEYC's…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Data de Início
    20 de fevereiro de 2022
  • Prazo para Inscrições
    19 de fevereiro de 2022
  • Educação
    Ensino Superior Requerido
  • Nível profissional
    Profissional

Localização

Presencial
Washington, DC, USA

Como se inscrever

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


https://www.applicantpro.com/j/2148734-87348

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


https://www.applicantpro…

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