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Bilingual (Vietnamese) Intake Assistant

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Publicado há 23 dias

Southeast Asian Development Center (SEADC) is seeking an Intake Assistant who can fluently speak Vietnamese and English to join the team.  If you are interested in giving back to the community, your responsibilities are to assist with in-taking clients, referring the clients to the appropriate internal and external community resources, providing administrative support such as maintaining lists and files, performing data entry, and generating reports. You must be able to work Monday-Friday from 10:00am-6:00pm.

About Us:

Founded in 1978, the Southeast Asian Development Center, formerly Vietnamese Youth Development Center (VYDC) is a nonprofit organization dedicated to lifting children, youth and families from Cambodia, Laos, and Vietnam out of poverty. Our services are structured around providing low-income and vulnerable Southeast Asian Americans with basic needs and skills critical to building successful futures. We provide jobs, academic support, language service, health, and wellness, promote cultural resiliency and social guidance. Learn more about us at: https://seadcenter.org

We require all employees to be fully COVID vaccinated with the card to show proof of vaccination.

Compensation and Great Benefits!

  • Hourly wage range: $19/hour - $21/hour (DOE)
  • Benefits include: Full coverage of medical, dental, vision, AD&D; commuter benefits; 12 paid holidays, 15 vacation days and 10 sick days per year

Responsibilities:

  • Admits, greets, answers the phone from clients who are inquiring about services
  • Assists with intake and screens each client’s needs through phone and walk ins; obtains information from clients to help them find services within SEADC
  • Conducts phone check ins by providing basic information and resources to current clients
  • Provides basic translation to clients during drop-in hours; accesses their need for government aid and assistance
  • Makes internal referrals and contributes to the placement of the clients for all services at SEADC
  • Establishes a good rapport with clients, while dealing with sensitive topics
  • Maintains a safe and clean area for greeting clients
  • Researches and contacts service providers to update SEADC resource lists
  • Maintains daily client drop-in log and client waitlist; assists with updating client records, progress reports, preparing monthly reports, and other administrative related tasks
  • Supports occasional outreach, program promotion and events

Qualifications:

  • A passion for SEADC’s mission
  • Fingerprinting/background and TB checks required
  • Proof of COVID vaccinations required
  • High School Diploma or GED
  • Fluent in English and Vietnamese
  • Experience in data entry and using Microsoft Office Suite
  • Knowledgeable in Salesforce, a plus
  • Excellent customer service, interpersonal, patience, and diplomacy skills
  • Excellent organizational skills; strong attention to details
  • Strong team player
  • Ability to excel in a fast-paced environment, multitask and prioritize tasks
  • Ability to think on one’s feet, be creative and innovative in finding solutions to assist the client
  • Ability to follow directions and work with minimal supervision 

To Apply:

Please send your resume to: Careers@seadcenter.org; please put “Intake Assistant” in the subject line.

We are an Equal Opportunity Employer and committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS or veteran status.

 

Southeast Asian Development Center (SEADC) is seeking an Intake Assistant who can fluently speak Vietnamese and English to join the team.  If you are interested in giving back to the community, your responsibilities are to assist with…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Educação
    Diploma de Ensino Médio Requerido
  • Nível profissional
    Recém formado
Compensação
USD $19 - USD $21
/ hora

Benefícios

Benefits include: Full coverage of medical, dental, vision, AD&D; commuter benefits; 12 paid holidays, 15 vacation days and 10 sick days per year

Benefits include: Full coverage of medical, dental, vision, AD&D; commuter benefits; 12 paid holidays, 15 vacation days and 10 sick days per year

Nível de Proficiência do Idioma

Must be fluent in English and Vietnamese


Must be fluent in English and Vietnamese


Localização

Presencial
166 Eddy Street, San Francisco, CA 94102, United States

Como se inscrever

To Apply:

Please send your resume to: Careers@seadcenter.org; please put “Intake Assistant” in the subject line.

 

To Apply:

Please send your resume to: Careers@seadcenter.org; please put “Intake Assistant” in the subject line.

 

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