Case Manager

Who we are:

After Innocence is a non-profit that provides post-release assistance to America’s exonerees – people who were wrongfully convicted and imprisoned for crimes they did not commit – and advocates with them for policy reform. We do all our work remotely, with clients across the country.

Our mission is to reach and offer support to every exoneree in the United States, and provide each one with consistent, reliable, and proactive re-entry support in key areas, including ensuring access to health care, social services, and legal services, mental health treatment, and financial planning counseling, and other services.

We also work to promote the passage of laws through which every state will become more accountable for wrongful conviction by fairly compensating exonerees for the harm they have suffered and assisting them with post-release services.

Through this work, we provide meaningful help to exonerees as they rebuild their lives after wrongful conviction, bring our laws into closer alignment with values of justice and equity, and contribute to a general shift toward greater justice system accountability and fairness.

Position:

After Innocence is seeking a part time, remote Case Manager to join our growing team. As a Case Manager, you will work one-on-one with a caseload of exoneree-clients via phone or video to ensure access to health care and social services in their communities, and then provide the start-to-finish support each one needs to obtain and make good use of those resources. You will also work with the After Innocence staff to improve our processes and ensure our services are meeting the needs of the exoneree community. This is not a clinical position.

The anticipated time commitment is approximately 12-15 hours per week although this is flexible based on organizational needs and candidate’s availability. Pay is hourly, commensurate with experience and highly competitive for this role.

Ideal Candidate:

• Self-starter, detail oriented and highly organized
• Comfortable with working independently, and also collaboratively with a remote team
• Experienced in increasing clients’ use of healthcare and access to social services
• Passion for serving justice-impacted populations
• Empathetic, warm and skilled at engaging/building trust with clients

Skills Needed:

• Significant experience (4+ years) in social service/healthcare case management
• Strong communication skills, tenacious follow-up, and resourcefulness
• Ability to connect with clients in a warm, engaging manner
• Excellent record keeping habits
• Previous experience with Salesforce is a plus.