Computer Instructor, Business Services

The JVS Business Services Division builds relationships with and engages Boston area employers in sustainable workforce development programs. JVS creates specially tailored educational and training programs coupled with a network of services and supports designed to help employers and their staff gain the education and skills needed for superior performance, job satisfaction, and career advancement.

The Computer Instructor’s charge is to implement classroom instruction that will improve the employees’ computer skills within their current position and assist them to grow within their organization. The Computer Instructor is part of a larger JVS team, all of whom are supporting the education, training, and employment needs of clients and employers. The Computer Instructor works collaboratively with each member of the Business Services team to assist students in obtaining the skills needed to successfully do their current jobs, as well as to upgrade their skills to move up in their careers. Courses are delivered to working adults at various employer sites.

Summary: Under the direction of their Supervisor, the Computer Instructor develops and modifies contextualized curriculum and daily lesson plans for courses, delivers classes to participants, evaluates the progress of individual students on a scheduled basis, tracks outcomes, creates documents for submission to their Supervisor, funders or evaluators, and attends strategic meetings with the Business Services Incumbent Division team. This is a full-time hybrid position. Classes are Tuesday/Thursday from 3:30pm-5:00pm (Fall), Tuesday/Thursday 4:00pm-5:30pm (Winter and Spring), Thursdays 1:00pm-3:00pm, and Monday/ Tuesday 1:00 PM to 2:30 PM (Fall). 

Essential Job Functions

Employers:

• Meet employer partner goals and outcomes, as well as, establish, track, and meet program dashboard indicators (employee retention and satisfaction, employer partner satisfaction)
• Establish relationships with key employer staff and work collaboratively in a structured and ongoing manner
• Assist with planning and implementation of changes in the program, curriculum, or instruction
• Assist with planning and implementation of the Celebration of Achievement ceremonies
•  Collaborate and communicate regularly with their Supervisor to ensure smooth delivery of services
•  Track outcomes and create reports for funders and or evaluators

Students/Classroom:

• Meet program goals and outcomes, as well as establish, track, and meet program dashboard indicators (attendance, retention, skill attainment (progress), and student satisfaction.
• Develop and modify curriculum based on the needs of both the students and the employer.
• Submit a course description at the beginning of each cycle which outlines the topics to be covered in the class.
• Incorporate organizational and workplace materials into the curriculum.
• Develop daily lesson plans.
• Create emergency lesson plans and submit these plans to their Manager at the beginning of each active cycle.
• Deliver all subject matter outlined in the curriculum to ensure that students obtain the predetermined outcomes (skills).
• Be flexible to individual learning styles and set appropriate limits to ensure all students have an equal opportunity to learn.
• Assist students in areas of difficulty and provide additional assignments for students who will benefit from extra work.
• Assign, edit, and correct student work in a timely and ongoing basis.
• Evaluate student progress regularly.
• Provide students with feedback regarding performance in class and any obstacles that may be impeding progress.

Administrative/Communication:

• Communicate with their supervisor as directed for attendance and enrollment (may vary from site to site).
• Communicate with their supervisor regarding any concerns that may impact the student’s progress in the classroom.
• Assist with completing final reports for all classes as directed (may vary from site to site).

Business Services Team:

• Support the mission and philosophy of the JVS Business Services team.
• Work collaboratively with and encourage collaboration between team members to ensure performance goals for the Business Services department are met.
• Attend and actively participate in staff meetings and team-based projects.
• Assist fellow team members when needed or when course load is below established minimums.
• Perform other duties as requested.

Knowledge/Skills/Experience:

• 2 or more years of teaching experience with adults preferred
• Knowledge of adult learning theory
• Interpersonal, communication, and organizational skills
• Strong written and oral communication skills
• Presentation and facilitation skills
• Strong Microsoft Office Suite skills
• Ability to deal tactfully and effectively with a diverse group of clients at all levels of the organization
• Ability to work as part of a team as well as independently

Education Required: BS in Education or related field

Benefits: Generous benefits package for employees working 20+ hours weekly. Benefits will include Medical Insurance, a Vision Plan, paid time off, a 403(b) Plan, Dental Insurance, Paid Parental Leave, Tuition Reimbursement Assistance, and Disability Insurance.

JVS Culture: We are firmly committed to a workplace environment that values diversity, equity, and inclusion. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.