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Property Manager - Stanford

About Swords to Plowshares 

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and training, supportive housing, and legal benefits assistance for low-income, homeless and at-risk veterans in the San Francisco Bay Area. Swords to Plowshares promotes and protects the rights of veterans through advocacy, public education, and partnerships with local, state and national entities. Learn more about the work of Swords to Plowshares, and ways in which you can help, by visiting our website at: https://www.swords-to-plowshares.org/

 

Job Title  

Property Manager - Stanford  

 

Employment Type 

Full-Time, Exempt 

 

Summary  

Swords to Plowshares seeks a full-time, exempt Property Manager to oversee all aspects of the designated property's daily operations, ensuring safe living conditions for residents and a positive work environment for staff. The Property Manager is responsible for ensuring the building and its operations comply with funding agency regulations with particular emphasis on those governing the operation of low income housing HUD-VASH, Section 8 Project Based facility. The Property Manager maintains an environment of respect and service, while ensuring that tenants abide by the house rules and lease terms and is also responsible for monitoring the physical integrity of the building and for working with maintenance staff to address any deficiencies. This position supervises an operations team which may include Janitorial and Maintenance employees. This position reports to the Director of Property Management. 

 

Schedule 

Monday – Friday 

 

Responsibilities  

ESSENTIAL RESPONSIBILITIES Include but may not be limited to:  

Property Management 

  • Oversee all aspects of the building daily operations, ensuring safe living conditions for residents 
  • Monitor the property, daily, for safety hazards 
  • Schedule repairs & necessary Improvements in consultation with supervisor 
  • Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies 
  • Create/manage files for all residents in compliance with all applicable regulatory agencies’ procedures 
  • Process paperwork for applications, move-ins, move-outs and certifications in compliance with regulatory agencies' procedure 
  • Assist in the development, monitoring, and maintenance of building budget 
  • Complete annual and interim re-certifications and perform annual unit inspections 
  • Create and complete all regular reports including monthly vacancy report, monthly rent collection report, and maintenance reports. 
  • Collect rents and security deposits, and coordinate bank deposits 
  • Monitor site budget and report variances to supervisor 
  • Provide on-call response for building emergencies 
  • Submit monthly billing for Shelter + Care residents 
  • Submit invoices for vendors in a timely manner and seek approval for invoices which exceed limit of $500 
  • Submit for approval credit card receipts and reimbursement requests no later than the 5th of each month 

Tenant Relations 

  • Orient new residents to building site, policies and programs 
  • Ensure fair, consistent, and thorough enforcement of all "House Rules", policies and procedures 
  • Maintain contact with support services staff and advocacy groups in the areas of housing retention, tenant safety, and quality of life 
  • Respond to resident complaints or grievances and provide problem resolution assistance 
  • Forward any reasonable accommodation requests and fair housing complaints in a timely fashion to Director of Property Management 
  • Execute and deliver late rent notices and legal notices in accordance with agency housing retention procedures 
  • Prepare tenant flies for eviction procedures 
  • Work with Services team to keep veterans housed and use eviction as tool to assist in this effort. 
  • Work with food providers to ensure daily meal service to veterans 
  • Coordinate activities with Services and staff to provide environment conducive to healthy, positive living 
  • Maintain High-Rise Fire Safety certification 

Building Safety 

  • Conduct weekly building and property Inspections with the Maintenance Staff 
  • Report regularly to supervisor on status of building, program, staff and residents 
  • Follow the organization’s and Property Management policies and procedures, including safe work practices 
  • Perform other duties as assigned 

 

Requirements 

Education 

  • Relevant degree or BA/BS in progress 

Experience 

  • Five (5) years experience in residential property management and affordable housing 
  • Three (3) years prior supervisory experience 

Qualifications 

  • Knowledge of affordable housing programs (i.e. HUD, Tax Credit, Section 8, MOH) 
  • Tax Credit Specialist (TCS), California Certified Residential Manager (CCRM) or other equivalent designations, ideal, but not required.   
  • Basic knowledge of landlord tenant issues and conflict resolution. 
  • Knowledge of Fair Housing and ADA 
  • An understanding and sensitivity to the issues that face formerly homeless veteran residents with a range of disabilities and requires the practice of sound personnel and building management practices 
  • Sensitivity to issues facing veterans, homelessness, disabled, elderly, family and other diverse populations 
  • Commitment to a safe and pleasant working environment 
  • Pleasant and professional manner with calm disposition 

Skills 

  • Ability to interact with government agencies, other service providers, and the community 
  • Excellent administrative, organizational and written/verbal communication skills 
  • A strong leader and team player who brings conflict-resolution skills and a calm problem-solving response to crisis situations 
  • Ability to work in concert with Residential Programs clinical staff, partner organization staff, as well as non-Swords to Plowshares clinicians responsible for tenant welfare, in a manner that promotes the stability of all residents while ensuring building safety 
  • Ability to work with people of diverse social, economic, and ethnic backgrounds 
  • Ability to work independently and exercise own judgment in problem-solving 
  • Good written and verbal communication skills 
  • Proficiency with Microsoft Windows, Word, Excel, Outlook, and RealPage or other property management software 
  • Willingness to perform varied tasks 
  • Employee must be able to perform all duties within what would be considered reasonable accommodations 
  • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency's Diversity, Equity and Inclusion Initiative 

 

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages 
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program

 

About Swords to Plowshares 

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and…

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    Carga Horária Integral

Localização

Presencial
San Francisco, CA, USA

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