Sales & Partnerships Coordinator

About mi eelo: 

Mi eelo is a income generating program located in the community surrounding the Guatemala City garbage dump. We are the brand of the non-profit organization, Creamos, who provide education, workforce preparation, and emotional support services to the same community. Our goal is to create and maintain dignified income-generating opportunities for the community through services, which currently include: 

1. Sewing/screenprinting - creating packaging alternatives and products for individuals, brands, and wholesale partners
2. Production Services - manufacturing products for third-party clients

Mi eelo is committed to providing an environment of mutual respect and inclusivity, where equal employment opportunities are available to all applicants, staff and volunteers without regard to race, color, religion, creed, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation. 

All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs without regard to any of these characteristics.

Position Summary:

Mi eelo is hiring a Sales Coordinator to support the sales strategy of the income generating program. This role will be responsible for overseeing all sales related tasks, including but not limited to developing and maintaining mi eelo's client list, obtaining new clients, generating sales reports, creating new processes, and improving current, and future activities which will further at mi eelo’s growth. 

This candidate ideally has experience working with both Guatemalan and US communities. Their responsibilities will revolve around setting goals and objectives, liaising with key distributors and suppliers, and overseeing the workflow and the workforce involved in the operations.

Key Responsibilities:

• Responsible for co-facilitating sales across all channels - focusing mainly on wholesale and packaging while still maintaining the website, customer orders, and on-site shop
• Responsible for leading assigned production services with third-party partners
• Work with the mi eelo team, including Finance Director, to create sales goals
• Responsible for creating a monthly/quarterly sales report (and additional reports as needed) based on individual clients.
• Establish new partnerships to increase sales and production initiatives 
• Oversee and support communication with clients through the entire sales and production process
• Collaborate with the Director of Finance to oversee that payments and invoices are submitted and delivered
• Ensure all documentation is kept up to date, including sales files and client payments
• Ensure client and participant information is regularly updated on the Salesforce platform
• Generate monthly sales reports to submit to the Director of Finance
• Create a healthy, engaging, and dynamic culture with open communication prioritizing individual and collective professional growth

Other Responsibilities

• Collaborate with the creation of Mockups and designs for clients. In the case of no experience, dedicate time to the learning process
• Collaborate with the design, color selection, and creation of products that the market demands
• Actively collaborates with the needs of the team (warehouse, production, services)
• Contribute to the the department's marketing activities
• Dedicate time to work with the production team to learn the intricacies of the production process
• Creates visual reports and videos for clients and develops marketing material to jointly promote the brand

Requirements and/or Qualifications: 

The ideal candidate for this position must have a high level of professionalism, organization, and empathy. 

The candidate must demonstrate competency in the following areas:

• Fluent in Spanish and English language (Your language abilities will be assessed throughout the process)
• High administrative capacity, to keep track of collections, billing, and workshop operations, together with the administrative and production team.
• Handling of design programs Adobe Illustrator and Adobe Photoshop (desirable)
• Handling Salesforce, or a similar platform for CRM and Sales
• High availability of mobilization within Guatemala City and Antigua Guatemala for client visits and project monitoring
• Excellent oral and written communication skills
• Demonstrated interest and enthusiasm for mi eelo mission and vision open to participate in the development of the business, with high tolerance for changes
• Proven self-starter
• An understanding of the general cultural and contextual factors impacting urban Guatemalan under-resourced communities and development
• A commitment to cultural humility and ongoing learning regarding systematic marginalization, stigma and oppression
• Ability to work with teammates in a professional, efficient, collaborative and solutions-oriented manner
• Ability to adjust quickly to constantly changing priorities with speed, precision, and accuracy
• Advanced word processing skills and proficiency in the Microsoft Office suite programs
• Ideally, background working in the nonprofit sector/social impact business