ONG (Setor Social)

Director, Infrastructure and Security

Presencial
O trabalho pode ser executado em ou perto de New York, NY
Novo
|
Publicado há 4 dias

Resumo dos Detalhes

Tipo de Emprego
Tempo Integral
Educação
Ensino Superior Requerido
Nível de Experiência
Diretor
Salário
USD $150.000 - $160.000 / ano

Descrição

Overview:

The Director of IT,  Infrastructure and Security is a senior member of the IT Department who is responsible for leading Juilliard’s IT Engineering, Architecture, Security, and Operations. The role consists of implementing strategic and operational plans, providing hands-on systems engineering and architecture expertise, performing technology solution evaluation and selection, evaluating IT resource requirements and internal/external resource allocation, and managing network and systems engineering vendors. Additionally, the Director will oversee the management of Juilliard’s cloud computing and hosting environments. The Director of IT Infrastructure reports directly to the Chief Technology Officer (CTO).

Salary range: $150,000 to $160,000

About the Department: 

Juilliard is a world-renowned performing arts institution and university located on the campus of Lincoln Center in Manhattan’s Upper West Side. The school depends heavily on technology for communications, the delivery of instructional content, and the promulgation of creative material. The Director of IT Infrastructure, Information Technology (IT) is a senior member of the IT Department who is responsible for leading Juilliard’s IT Engineering, Architecture, Security, and Operations. The role consists of implementing strategic and operational plans, providing hands-on systems engineering and architecture expertise, performing technology solution evaluation and selection, evaluating IT resource requirements and internal/external resource allocation, and managing network and systems engineering vendors.  Additionally, the Director will oversee the management of Juilliard’s cloud computing and hosting environments.  The Director of IT Infrastructure reports directly to the Chief Technology Officer (CTO).

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities:

  • Leads and manages personnel in the Infrastructure Team (team of 4 full time members and consultants).
  • Maintain Juilliard’s IT infrastructure ensuring all IT systems, hardware, networks, applications, and platforms are secure and operating efficiently.  Overseeing institutional storage (on-premise and cloud) and back-up systems.
  • Lead the deployment, monitoring, maintenance, development, documentation and support of high quality, reliable IT systems, and networks.
  • Identify, document and monitor security incidents, technical risks, and vulnerabilities. Work with internal & external teams to implement appropriate controls for future mitigation.
  • Incorporate industry security standards into practical security operations, network operations, and application development practices.
  • Provide hands-on technical expertise as required to maintain, configure, install, monitor, and support the Juilliard School’s heterogeneous server infrastructure. Assist with ensuring the availability of client/server applications, web applications and developing processes and procedures for the ongoing management of the network and server environment.
  • Implement, operate, and support all server, storage, network and on-premise and cloud infrastructure, including Linux, VMware, Citrix, Windows, AWS, Microsoft Azure, and Dell storage platforms.
  • Oversee and directly participate in the engineering, implementation, configuration, and management of information security technologies, to include identity management, network protection, endpoint protection, and vulnerability management solutions.
  • In conjunction with the network security engineer, manage external vendors to provide technical risk assessments (e.g. PCI), penetration testing, and web application vulnerability assessments.
  • Oversee technology infrastructure acquisitions and equipment maintenance to ensure system performance and disaster recovery metrics (e.g., Recovery Time Objective and Recovery Point Objective) comport with established SLAs. Regularly liaise with stakeholders to obtain feedback as well as pro-actively advise on system and service changes. Focus on security-related issues associated with physical, virtual and off-premise (i.e., Cloud) information technologies.
  • Continue to leverage cloud computing strategies to achieve reliability and/or cost savings via cloud-based platforms (e.g., Microsoft Azure and Amazon AWS) and/or Software-as-a-Service (SaaS) platforms where appropriate. Support and maintain current cloud-based infrastructure investments.

About you:

  • Bachelor's degree required and 8+ years of IT experience, with previous experience leading & managing teams of IT & Security professionals within a non-profit and/or higher education institution.
  • Capable of leading technology change through excellent strategic, technical thought leadership with a strong focus on delivering customer value
  • Hands-on experience managing Office 365 and underlying user, device, and security services, as well as extensive experience with Okta SSO and Citrix.
  • Expertise with enterprise technology issues and best practices, systems design, architecture, and systems integration.
  • Experience in mentoring technical personnel, promoting teamwork and maintaining a positive working environment.
  • Strong working experience with server hardware and server operating systems.
  • Expert knowledge of Active Directory and Windows domain management
  • Proficient in general networking principles, including routing, TCP/IP, DNS, VPN, and associated security protocols.
  • Experience managing a hybrid MacOS and Windows corporate environment.
  • Proficient understanding of industry standards and regulations including PCI, GDPR, CCPA, GLBA, etc.
  • Ability to promote collaboration and cooperation among organizational entities.
  • Strong track record of managing people, projects, and processes.
  • Demonstrated ability to establish and maintain strong working relationships with stakeholders, partners, and industry peers.
  • Experience installing, configuring, and maintaining diverse server hardware and associated equipment.
  • Expert knowledge of VMware virtual server environments and storage area networks (SANs).
  • Experience in managing external systems and network integration vendors.
  • The ability and interest in documenting processes and procedures
  • Outstanding interpersonal and collaboration skills with the proven ability to partner with colleagues across an organization; build consensus; champion ideas; develop collegial relationships with a broad range of constituencies, foster collaborative interactions, and view issues from a whole institution perspective.

Benefits Offerings:

The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

*Benefit offerings may differ based on Employee Status. 

  • Medical, dental, vision and life insurance 
  • 403(b) retirement annuity plan with a generous employer contribution
  • Optional, supplemental tax-deferred 403(b) retirement annuity plan 
  • Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays 
  • Long-term disability coverage and salary continuation
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses) 
  • Commuter benefits (pre-tax income for parking or mass transit expenses) 
  • Free financial-planning services 
  • Employee Wellness at the forefront: Employee Assistance Programs provide confidential support, guidance, and resources to assist faculty and staff and immediate family members in the prevention, early intervention and resolution of problems that may impact someone personally or professionally. 
  • Headspace - access to guided meditations, animations, articles and videos that helps users take care of their mind, at work and at home.
  • Tuition-free Extension classes – enroll in Juilliard non-credit earning, non-degree seeking classes at Juilliard! Interested in taking voice lessons? Or do you want to learn to play the piano or guitar? Perhaps you’ve always wanted to dance ballet? Or you’re interested in the history of music? There are a vast array of options for you to immerse yourself in the Juilliard culture. 
  • Tickets to Juilliard performances are available free of charge, depending on availability (certain exclusions apply)
  • 15% discount for staff at the Juilliard Store 

 

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.

Overview:

The Director of IT,  Infrastructure and Security is a senior member of the IT Department who is responsible for leading Juilliard’s IT Engineering, Architecture, Security, and Operations. The role consists of implementing…

Benefícios

The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

*Benefit offerings may differ based on Employee Status. 

  • Medical, dental, vision and life insurance 
  • 403(b) retirement annuity plan with a generous employer contribution
  • Optional, supplemental tax-deferred 403(b) retirement annuity plan 
  • Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays 
  • Long-term disability coverage and salary continuation
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses) 
  • Commuter benefits (pre-tax income for parking or mass transit expenses) 
  • Free financial-planning services 
  • Employee Wellness at the forefront: 
  • Employee Assistance Programs provide confidential support, guidance, and resources to assist faculty and staff and immediate family members in the prevention, early intervention and resolution of problems that may impact someone personally or professionally. 
  • Headspace - access to guided meditations, animations, articles and videos that helps users take care of their mind, at work and at home.
  • Tuition-free Extension classes – enroll in Juilliard non-credit earning, non-degree seeking classes at Juilliard! Interested in taking voice lessons? Or do you want to learn to play the piano or guitar? Perhaps you’ve always wanted to dance ballet? Or you’re interested in the history of music? There are a vast array of options for you to immerse yourself in the Juilliard culture. 
  • Tickets to Juilliard performances are available free of charge, depending on availability (certain exclusions apply)
  • 15% discount for staff at the Juilliard Store 


The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

*Benefit offerings may differ based on Employee Status…

Localização

Presencial
60 Lincoln Center Plaza, New York, NY 10023, USA

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