Way Finders - Housing Advisor (Bilingual)

Publicado por
NeighborWorks Affiliates
Springfield, MA
Publicado há 23 dias

Housing Advisor (Bilingual)

At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving and equitable region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.

Every day, our team helps people facing real challenges—with housing, jobs, personal finances, and other cornerstones of daily stability—to find real solutions. And we help communities and systems to grow in positive, strategic ways. We know that the right help at the right time can make all the difference; Way Finders provides transformative help to tens of thousands of people each year. Always with respect, always with compassion.

Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Housing AdvisorThe Housing Advisor will provide a range of pre-purchase counseling, loan administration, and foreclosure intervention services.

The candidate may work in a hybrid-remote capacity, but in-office meetings and community visits are a regular part of the role. To deliver exceptional service, work is occasionally necessary outside of traditional business hours.

Essential Functions/Responsibilities

  • Facilitate financial and homeownership group education workshops
  • Perform financial assessments and recommend best course of action for customer
  • Counsel and educate customers on strategies for maintaining sustainable, positive cash flow
  • Create and maintain accurate, timely, and detailed customer records
  • Ensure compliance with all federal and state programs, and other regulations; clearly and efficiently educate customers on all programs and regulations
  • Establish and maintain strong relationships with staff (including across departments), and external partners and stakeholders
  • Perform outreach to community agencies and industry partners as needed
  • Remain current on trends and developments in homeownership programs and service offerings

Hiring Requirements/Preferences

  • Bachelor’s degree; commensurate experience may be substituted for a degree
  • 3 years’ experience in human/social services or case management; similar or related experience may be substituted
  • Bilingual (English/Spanish) written and verbal skills required
  • Demonstrated attention-to-detail
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office applications, and comfort working in multiple software applications
  • Clear and timely written and oral communication skills
  • The candidate will receive on-the-job training to comply with the program’s requirement to obtain a valid Housing & Urban Development (HUD) Housing Counselor certification within first six months of employment; retainment of certificate is ongoing in this role


  • Generous paid time-off
  • 12+ holidays annually
  • Health, dental, and vision insurance options
  • Educational assistance
  • Medical Reimbursement Account
  • Dependent Care Account
  • 403(b) retirement plan with employer match
  • Life insurance
  • Short-term and long-term disability insurance
  • Transportation benefits
  • Employee Assistance Program
  • Annual staff picnic!

Wage between $17.83 - $21.40 hourly depending on qualifications. Interested applicants must submit a cover letter and resume; applications will be accepted until the position is filled.

Way Finders is an Equal Opportunity Employer that seeks a diverse staff in order to reflect our community and those we serve. Qualified individuals from diverse backgrounds are strongly encouraged to apply. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation or veteran status. We provide reasonable accommodation for qualified individuals.

Housing Advisor (Bilingual)

At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Data de Início
    30 de maio de 2022
  • Educação
    Outros Requerimentos Educacionais
  • Nível de Experiência
USD $17 - USD $21
/ hora
Wage between $17.83 - $21.40 hourly depending on qualifications.

Nível de Proficiência do Idioma

English/Spanish written and verbal skills required.

English/Spanish written and verbal skills required.


O trabalho pode ser executado em ou perto de Springfield, MA
Local Associado
Springfield, MA, USA

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