ONG (Setor Social)

Switchboard Operator Grievance Clerk

Presencial, O trabalho pode ser executado em ou perto de Philadelphia, PA
Inscrever-se


  • Detalhes

    Tipo de Emprego:Tempo Integral
    Data de Início:16 de dezembro de 2024
    Prazo para Inscrições:29 de novembro de 2024
    Nível de Experiência:Intermediário
    Salário:USD $38.000 - $40.000 / ano
    Área de foco:Criança & Adolescente, Educação, Direitos Humanos & Liberdades Civis, Emprego & Capacidade Laboral, Políticas Públicas

    Descrição

    We are seeking a skilled Switchboard Operator Grievance Clerk to join our team. The ideal candidate will be responsible for efficiently managing incoming calls from union members, maintaining union Grievance Department files, and providing excellent customer service. Familiarity with Salesforce a plus.

    Responsibilities

    • Operate a multi-line telephone system to answer, screen, or forward calls, providing information and taking messages
    • Greet callers warmly and professionally
    • Utilize computer systems for data entry and call logging
    • Assist with dispatching calls to appropriate personnel
    • Maintain a tidy and organized work area
    • Handle clerical tasks as needed
    • File grievance reports
    • Communicate with School District regarding grievance status
    • Maintaining updates to status of Grievance files

    Requirements

    • Proficient in phone systems and office equipment
    • Excellent communication skills to interact with callers effectively
    • Familiarity with phone etiquette and customer service best practices
    • Ability to type accurately and efficiently
    • Proficient in information management programs and MS Office
    • Proficient in Google Suite
    • Strong organizational skills to manage multiple tasks simultaneously
    • Previous experience in administrative or clerical role

    We are seeking a skilled Switchboard Operator Grievance Clerk to join our team. The ideal candidate will be responsible for efficiently managing incoming calls from union members, maintaining union Grievance Department files, and providing excellent customer service. Familiarity with Salesforce a plus.

    Responsibilities

    • Operate a multi-line telephone system to answer, screen, or forward calls, providing information and taking messages
    • Greet callers warmly and professionally
    • Utilize computer systems for data entry and call logging
    • Assist with dispatching calls to appropriate personnel
    • Maintain a tidy and organized work area
    • Handle clerical tasks as needed
    • File grievance reports
    • Communicate with School District regarding grievance status
    • Maintaining updates to status of Grievance files

    Requirements

    • Proficient in phone systems and office equipment
    • Excellent communication skills to interact with callers effectively…

    Benefícios

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off

    Nível de Proficiência do Idioma

    Must be proficient in written and spoken English. Fluency in additional languages a plus.

    Must be proficient in written and spoken English. Fluency in additional languages a plus.

    Localização

    Presencial
    1816 Chestnut St, Philadelphia, PA 19103, USA

    Inscreva-se: Emprego

    Todos os campos são obrigatórios
    O Currículo deve ser carregado em formato PDF
    Escolha um arquivo ou arraste-o para cá
    Nenhum arquivo foi escolhido (tamanho máximo: 10 MB)
    Escolha um arquivo ou arraste-o para cá
    Nenhum arquivo foi escolhido (tamanho máximo: 10 MB)
    Eu estou ciente que o uso do Assistente de Recrutamento (ATS) do Idealist está condicionado à Política de Privacidade e Termos de Serviço .

    Empregos similares

    Illustration

    Dê o Próximo Passo em sua Carreira

    Encontre com a pessoa responsável pela vaga, explore as últimas oportunidades de emprego e receba uma notificação quando novas oportunidades atendem ao seu critério de busca.
    Inscrever-se