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PROGRAM COORDINATOR—CONSUMER JUSTICE CLINIC

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Publicado há 25 dias

East Bay Community Law Center (EBCLC) is a non-profit legal services organization, the community-based clinical program for U.C. Berkeley Law School, and one of the Bay Area’s largest and most effective systems disrupters. With a dual service and teaching mission, EBCLC is a racial justice organization committed to building a culturally diverse workplace, centered on an internal Equity and Inclusion Roadmap that outlines the organization’s equity priorities. EBCLC is also an organized workplace, having reached its first collective bargaining agreement this summer. With about 80 staff, 150 law students a year, and a nearly $10 million annual budget, EBCLC is the largest provider of free legal services in Alameda County, providing multimodal, collaborative, and holistic legal services to over 5,000 clients annually and engaging in legislative and policy advocacy at the state and local level.

The Consumer Justice Clinic (CJC) supports and empowers our clients in challenging financial systems designed to perpetuate multi-generational racial exclusion from credit, property, and wealth-building tools, and to strip marginalized communities of the assets they have fought to acquire. Issues addressed by CJC include debt collection, credit reporting and access to credit, student loans, car fraud, predatory lending, and consumer scams, particularly those aimed at seniors and immigrant communities. CJC also runs a General Clinic, which provides legal information, education, and advocacy on a wide range of civil legal issues to individuals who cannot find legal assistance elsewhere.

CJC is seeking a full-time Program Coordinator to provide initial screening for clients with consumer-related problems, to direct clients to appropriate internal and external services, and to provide general administrative support to CJC staff attorneys. The Program Coordinator will have substantial direct contact with clients, many of whom are in crisis. This requires communicating with clients in a professional and empathetic manner. Candidates must enjoy working with a diverse range of people in a fast-paced and dynamic working environment and who can bring strong organizational skills to support CJC’s activities and staff. The position requires someone who is able to work in a team and independently, excels at time management, has strong interpersonal skills, and is fluent in both Spanish and English. No consumer law experience required – substantive training will be provided.


Primary Responsibilities:

·      Work on a holistic-oriented legal team providing direct representation, screening, brief services, informational workshops, and outreach to the low-income community in the East Bay.

·      Screen a high-volume of individuals over the phone and in the office for eligibility for services, to assess legal issues, and to provide or coordinate appropriate assistance.

·      Maintain client appointment calendar and communicate calendar information to staff attorneys, law students, and support staff as needed.

·      Enter data into client database for attorneys as needed to ensure accurate accounting of information and services disseminated as required for grant or project reporting.

·      Provide translation assistance, drafting correspondence in both English and Spanish, and

 

      interpret for client meetings and interviews as needed.

·      Meet with clients and prepare paperwork under the supervision of attorneys.

·      Be a point of contact and disseminate information for some clients as needed under the supervision of attorneys.

·      Provide general administrative assistance to staff attorneys.

 

Areas of Potential Growth (Depending on Interest):

·      Maintain a caseload of clients with consumer issues.

·      Assist with policy work, grant reporting, and media outreach.

·      Recruit, train, and supervise volunteers on client intake and data entry procedures.

·      Assist in the recruitment and training of clinical students.

·      Assist with community outreach and trainings with community-based organizations and social service agencies (for example: scam Prevention seminars at senior centers).

·      Prepare and maintain written information and self-help materials on consumer debt issues for clients and law students.


Minimum Qualifications:

·      Two (2) years’ experience in an administrative, social or legal services environment; BA degree may substitute for experience requirement.

·      Demonstrated proficiency with Microsoft Office Suite and Drop Box. Ability to pick up new computer skills quickly.

·      Demonstrated ability to work well with people of diverse ethnic, cultural, religious, educational, and socioeconomic backgrounds.

·      Ability to work with people in crisis, including people with mental disabilities, in an empathetic and professional manner

·      Strong verbal and written communication skills.

·      Excellent organizational skills; ability to be detail-oriented, multi-task, set priorities, and work independently, but in close coordination with other staff.

·      High degree of flexibility; strong sense of humor; ability to work well with incredibly busy team; strong commitment to social justice.

·      Excellent listening skills and comprehension required.

·      Comfortable talking to a high volume of callers.

·      Fluency in Spanish with demonstrated ability to accurately interpret between English and Spanish.


Salary and Benefits

Starting hourly rate for this full-time non-exempt position is $31.32 - $34.62 based on the number of years of prior relevant experience, as dictated by EBCLC’s salary scale.


Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance, and generous paid leave (vacation, sick, and holidays); EBCLC also offers flexible spending accounts for qualified health, dependent care, and commute expenditures; and retirement options.



Professional development support includes membership in the relevant local, statewide and/or national associations, attendance at relevant conferences, as determined by EBCLC’s professional development policy and budget.


Workplace Expectations

Due to COVID19, most EBCLC employees are working remotely. The Program Coordinator and all EBCLC employees will continue to work remotely as long as California’s Shelter in Place remains in effect. The expectation is that the Program Coordinator will work in our office in Berkeley, California when it is safe to do. EBCLC will provide the necessary equipment to fulfill the job responsibilities of working from home.


Working At EBCLC

EBCLC is strongly committed to advancing justice through education and advocacy, and the need to transform legal services and legal education. Please take time to review EBCLC’s mission, vision, programs, and website, and ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of the position.


Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff, volunteers, subcontractors, vendors, and clients. To achieve this goal, EBCLC works actively to improve our office climate, systems and structures, communications and community engagement to create an inclusive and respectful workplace where differences are acknowledged and valued. In your cover letter, please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity amongst our staff.


We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate on the basis of race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal legal system, or any other basis prohibited by law.


Application Procedures:

Interested applicants should submit a brief cover letter and resume to: https://easyapply.co/a/23edaff3-0ffd-4d2f-82da-16fbab419d23. This is a rolling deadline application process; however, preference will be given to applicants who submit their materials by November 29, 2021. Anticipated start date is immediate.


East Bay Community Law Center (EBCLC) is a non-profit legal services organization, the community-based clinical program for U.C. Berkeley Law School, and one of the Bay Area’s largest and most effective systems disrupters. With a dual service…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Data de Início
    30 de novembro de 2021
  • Prazo para Inscrições
    9 de novembro de 2021
  • Nível profissional
    Recém formado
Compensação
Veja abaixo
Starting hourly rate for this full-time non-exempt position is $31.32 - $34.62 based on the number of years of prior relevant experience, as dictated by EBCLC’s salary scale.

Benefícios

Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance, and generous paid leave (vacation, sick, and holidays); EBCLC also offers flexible spending accounts for qualified health, dependent care, and commute expenditures; and retirement options.

Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance, and generous paid leave (vacation, sick…

Nível de Proficiência do Idioma

Fluency in Spanish with demonstrated ability to accurately interpret between English and Spanish.

Fluency in Spanish with demonstrated ability to accurately interpret between English and Spanish.

Localização

Temporariamente Remoto
O trabalho pode ser executado em ou perto de Berkeley, CA
Local Associado
1950 University Ave, Berkeley, CA 94704, United States
Suite 200

Como se inscrever

Application Procedures:

Interested applicants should submit a brief cover letter and resume to: https://easyapply.co/a/23edaff3-0ffd-4d2f-82da-16fbab419d23. This is a rolling deadline application process; however, preference will be given to applicants who submit their materials by November 29, 2021. Anticipated start date is immediate.

Application Procedures:

Interested applicants should submit a brief cover letter and resume to: https://easyapply.co/a/23edaff3-0ffd-4d2f-82da-16fbab419d23. This is a rolling…

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