JFF is a national nonprofit that drives transformation in the American workforce and education systems. For over 35 years, JFF has led the way in designing innovative and scalable solutions that create access to economic advancement for all. Learn more about JFF and join us as we build a future that works.
About the position:
With the rapid pace of change in our economy, JFF's work is more important than ever, and that’s why we’re growing! We are currently hiring multiple Program Managers to support strategic initiatives, events, and communications across a diverse portfolio of projects. Program Managers are considered the engine fuel of JFF’s initiatives, so this is a great opportunity to contribute to our work, develop valuable skills, and work in an equity-centered, innovative, and mission-driven environment.
Program Managers take pride in providing overall project management support through coordinating with subject matter experts, organizing documents, gathering data, and communicating effectively with stakeholders. They are highly organized, comfortable with research and analysis, and are skilled at building and maintaining strong relationships. Ideal candidates will also be able to navigate ambiguity with flexibility and a commitment to continuously learning and improving.
Overall examples of the work our teams engage in can be found through exploring the Impact Stories on our website. Based on the organization’s needs and candidates’ skills and interests, you could be embedded within one of the following teams:
- Advancement Unit: This Unit is working to fundamentally change existing systems and re-imagine new ways for people to access the knowledge, skills, educational credentials critical to launch, re-enter, or advance in careers and realize their best possible futures. Examples of the types of work our team engages in can found through exploring the impact story for Pathways to Prosperity, as well as those for Place-based Initiatives and Opportunity Works.
- Center for Justice and Economic Advancement (CJEA): This team works to promote equity and economic advancement for people with records, including people who have been incarcerated and returning to their communities after prison. The team works externally with national partners, including people directly impacted by the criminal system, to reduce barriers and create enabling conditions for equitable and transparent opportunities to advancement through multiple levers: advocacy, policy and systems change, technical assistance and capacity building and research. Internally, this team works across all units to bring the organization’s expertise and experience to the strategies in the field.
- Inclusive Regional Economic Development Unit: This team designs place-based strategies to transform workforce, education, and employment systems and produces more equitable outcomes for Californians, with a focus on cross-sector work between K-12 and community college systems, workforce, economic development, industry, and government.
- JFFLabs: JFFLabs, the innovation engine of JFF, mobilizes promising technologies and strategic partnerships to scale solutions that expand economic advancement for all. We bridge the gap between companies and startups, traditional education and workforce systems, and investment.
- Learning Unit: The Unit works with secondary, postsecondary, and traditional education systems. To drive change, we scale innovative models that meet the contemporary needs of postsecondary learners, put work at the center of learning by aligning the workforce and education systems, and remove barriers that keep back under-represented students.
- Policy & Advocacy Unit: This team offers fresh ideas on education, workforce and poverty alleviation issues. Our policy experts design and promote policies to help federal, state, and local communities implement and sustain programs that demonstrate the most promise. We synthesize research, evidence, and input from practitioners to inform national policy and debate.
- Research & Analytics Unit: This Unit engages in research and evaluation activities that can inform practice and policies that promote economic mobility for youth and adults. The team works externally, conducting research projects and providing evaluation services for a variety of funders and other stakeholders. Internally, the team works to support the inclusion of research and evaluation components across JFF projects and creates tools and systems to enhance the efficiency of our work and promote the sharing of new knowledge across the organization and the field.
- Work Unit: The Work Unit partners with employers, government, educators, industry associations, and others to build and scale effective, high-quality programs. Examples of some of the types of work our team engages in can found through exploring the impact stories for the Google IT Support Professional Certificate Scaling Initiative and Pathways to Tech Careers as well as our recent research on Transforming IT Training Programs into Successful Career On-Ramps.
What you'll do:
Project and Program Management
- Provide project support to the team including scheduling meetings, crafting and distributing meeting agendas, materials, notes and minutes
- Partner with project leaders to accomplish project goals by monitoring and evaluating project plans, tasks, resources, deadlines, and any post-project needs
- Conduct primary and secondary research to identify and analyze best practices and learnings from various projects
- Build and maintain effective relationships across the team and with internal and external project partners to support ongoing collaboration
- Ensure timely follow-up with partners, coordinating with and drawing in appropriate staff as necessary
- Participate in planning and facilitating meetings and events across the team
Communication and Knowledge Management
- Work with the team to capture and share information on identified needs and strategies implemented
- Document engagements and services to support unit strategies and drive continuous improvement
- Prepare a variety of correspondence and documents such as memos, reports, and presentations; take notes and summarize key points addressed at conferences, events and meetings
- Contribute to the team's emerging areas of work by supporting Unit leadership in developing concepts, strategies, practices, and procedures that enhance our work
Growth and Learning Mindset
- Develop and maintain broad knowledge about the work of the team
- Demonstrate a commitment to learning and professional development
Who you are:
- You have at least 3 years of relevant experience with exposure to and/or interest in education, workforce, economic development, or other social impact setting
- You have strong project management and organizational skills, can prioritize, and meet competing deadlines in a fast-paced environment
- You are highly skilled at managing up and anticipating the needs of others
- You possess excellent research and writing skills, including experience generating reports, proposals, tools, and/or resources
- You are a curious and adaptive learner and are able to apply lessons learned through your work to develop new, more effective ways of working with colleagues and stakeholders
- You possess keen attention to detail, strong written and verbal communication skills, and can synthesize information and structure ideas clearly and concisely for multiple audiences
- You are excellent at working both in teams and independently
- You are able and willing to travel up to 20% (The frequency will vary according to mix of projects. Note: JFF staff travel is currently limited given the evolving context around the COVID-19 pandemic.)
- You possess high energy and passion for JFF’s mission and can apply JFF’s core values to all areas of your work
- You model inclusive leadership and work effectively with diverse staff and support building and stewarding an organizational culture that embraces diversity, equity, and inclusion
- You contribute to positive, effective, collaborative cultures and teams wherever you work
- You demonstrate a growth mindset and desire to continuously improve in your work and approach
Diversity, Equity and Inclusion at JFF:
JFF is committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. JFF fosters a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.
We are accepting applications through January 26th. Applications submitted by that date will be reviewed and candidates will receive updates on their candidacy by the week of January 31st.
Candidates can expect the following hiring process and timeline:
- January 26 – February 8: Phone Interviews
- February 11 – February 16: Performance Task
- February 23 – March 4: Final Interviews
Things to note about the process:
- If you are invited to a phone interview, our People & Culture Team will share additional context about our teams’ current needs.
- If you advance to the final interview round, you will be notified which role(s) and team(s) you are being considered for.
- While JFF cannot guarantee that you will be placed in your team of choice, your preferences will help us best match candidates to roles that align with their interests/skills and our areas of need.
JFF offers a competitive salary and benefits package, commensurate with experience and skills.