Administrative Coordinator

Join a dynamic team working at the forefront of the evolution and advancement of workers’ rights. You will be key administrative support for colleagues supporting plaintiffs’ employment lawyers across the country, and you will be part of a vital team ensuring that NELA members have a great experience with the organization.

NELA and the Institute seek an experienced, detail-oriented, and organized self-starter as our Administrative Coordinator. The Administrative Coordinator (AC) is responsible for supporting administrative and programmatic activities of the organizations, and for crucial database functions and report generation. This position regularly interacts with NELA/Institute team members, and is the first and main point of contact for most public inquiries as well as inquiries/requests from NELA members, donors, event registrants, and National Institute for Workers’ Rights donors/constituents.

This is a full-time, non-exempt position that is roughly 75% remote and 25% in-person in our Concord, California office. The Administrative Coordinator reports to and is under the direct supervision of the Membership Director.

About Us

The National Employment Lawyers Association (NELA) empowers workers’ rights attorneys through legal training, promoting a fair judiciary, and advocating for laws and policies that level the playing field for workers. Founded in 1985, we are the country’s largest professional organization exclusively comprised of lawyers who represent employees in cases involving employment discrimination and harassment, wage theft, employee benefits, and other employment-related matters.

The National Institute for Workers’ Rights (the Institute) is NELA’s sister organization. The Institute advances workers’ rights through research, thought leadership, and education for policymakers, advocates, and the public. For more information about the Institute, visit www.niwr.org.

Job Responsibilities

Database Maintenance, Data Entry & Report Generation:

• Perform regular database maintenance including but not limited to routine database hygiene practices, event registration set-up, automatic system-generated email correspondence configuration/updates, creation of and updates to various system-generated member and staff alerts, etc.
• Input membership dues, donations, event registrations, contact information updates, and other data into NELA’s membership and donor database, currently iMIS Engagement Management System.
• Create, update, and run IQA-based queries to generate reports from iMIS, including membership lists, directories of event participants, donor lists, thank you letters, and other reports as requested.

Administration:

• Provide reception and administrative support to staff members, who are primarily remote, by performing daily office administration tasks to include answering incoming calls and managing main phone lines; processing incoming and outgoing mail; and responding to lawyer referral requests.
• Serve as the first and main point of contact and provide customer service for NELA members, donors, the public, and others who contact NELA or the Institute.
• Receive and track checks and other payments to NELA (a 501c6 non-profit corp.) and the Institute (501c3) and prepare them for deposit.
• Coordinate staff meetings and other team meetings as appropriate.
• Attend semi-annual NELA Board meetings as requested.
• Other duties as assigned by the Membership Director.

Membership:

• Assist Membership Director in member maintenance, identifying new member prospects, and supporting other member-related activities.
• Assist members and prospective members in all aspects of the membership lifecycle and other related processes and respond to requests for information in a timely and professional manner.

Continuing Legal Education (CLE):

• Travel to NELA’s Annual Convention and other NELA or Affiliate CLE programs as needed.
• Assist with event-related logistics such as name badges, supplies, and signage, etc. as needed.

Development:

• Support the Director of Development with administrative tasks related to fundraising for NELA and the Institute, including the following:
  • Coordinate the donation acknowledgment process, including generating donation reports and producing and mailing acknowledgment letters on a weekly basis.
  • Provide logistical support for NELA’s Annual Gala (part of the Annual Convention) and other fundraising events for NELA or the Institute.
  • Assist with donor fulfillment activities, such as collecting sponsor ads for the Convention Program Guide and mailing gifts.
  • Coordinate elements of fundraising mailings, online appeals, and grant applications and reports.

Qualifications

• Strong preference for a minimum three years’ experience in successfully executing a variety of database processes including set-up/configuration, data entry, reporting, etc., with a demonstrated ability to work at a high level of accuracy.
• Ease in a customer-facing role via all communication channels (phone, email, web, in-person) and demonstrated customer/client service savvy by exercising sound judgment, effective interpersonal abilities, and meaningful relationship-building skills.
• Previous experience in an administrative and/or program support position.
• Exceptional organizational skills, including attention to detail, follow-through, and the ability to manage multiple tasks, prioritize projects, and meet deadlines.
• Excellent written and oral communication skills in conjunction with a positive, solutions-oriented mindset.
• Ability to work collaboratively and effectively with co-workers and with a variety of people at all levels of the organization, including a strong personal commitment to advancing DEIA efforts.
• Proficiency in MS Word, Excel, Outlook, and PowerPoint.
• Strong Internet research skills a plus.
• Strong customer service orientation and commitment to providing exceptional service to NELA members, other constituents, and the public.
• Flexibility and willingness to take the initiative on a variety of projects.

The National Employment Lawyers Association (NELA) and the National Institute for Workers’ Rights (Institute) are equal-opportunity employers. We value a diverse workforce and an inclusive culture.

NELA and the Institute encourage applications from all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.

NELA and the Institute make every effort to ensure that our recruitment and employment practices provide all persons, including persons with disabilities, with full opportunities for employment in all positions.

NELA and the Institute are committed to providing reasonable accommodation to persons with disabilities. If you are a person with a disability and need assistance applying online, please email tandrade@nelahq.org or (415) 296-7629 ext. 104. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.