Institute for Healthcare Improvement
Director, Operations
Full Time (Remote, USA)
About IHI
The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.
Position Summary:
Reporting into the COO, the Director of Operations will provide strategic oversight and leadership across key operational functions, ensuring alignment with organizational objectives and adherence to compliance standards. This role focuses on driving operational excellence by executing cross-functional collaboration, optimizing process efficiencies, and implementing initiatives that promote transparency, communication, and informed decision-making. By guiding regional teams, collaborating with stakeholders, and cultivating a results-driven team culture, the Director will develop and sustain scalable, efficient, and sustainable operational practices that advance the organization's mission and long-term goals.
Position Responsibilities:
Responsibilities include but are not limited to the following:
Operational Leadership
Process Improvement
Collaboration
Team Leadership
Position Knowledge, Skills and Abilities:
Operational Leadership
Process Improvement
Collaboration
Team Leadership
Qualifications
Required
Preferred
Physical Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.
At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.
Institute for Healthcare Improvement
Director, Operations
Full Time (Remote, USA)
About IHI
The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.
Position Summary:
Reporting into the COO, the…
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.