RAPID RE-HOUSING CASE MANAGER

GENERAL SUMMARY:

The role of the Case Manager is to work cooperatively with youth in the Covenant House Rapid Re-housing program to develop and implement individualized case plans for a successful transition to healthy independent living. The Case Manager serves as the primary advocate and mentor for youth, ensuring that individual needs are assessed and met, and identified challenges and barriers are addressed.  In addition, the Case Manager provides housing relocation and stabilization services for eligible rapid re-housing residents. The guidance and oversight provided by the Case Manager is in accordance with the Covenant House Mission, Principles, and Core Values.

REQUIRED EDUCATION, KNOWLEDGE, SKILLS & EXPERIENCE:

* Bachelor’s degree in social service or related field.

* At least 3-5 years of professional experience, preferably in a residential/transitional living setting working with at-risk youth or special needs populations.

* Prior experience working with youth who have experienced homelessness, trauma, or other emotional and behavioral challenges, using a trauma-informed approach.

* Ability to establish and maintain effective positive relationships with youth, staff, management and outside contacts.

* Excellent oral and written communication skills; ability to communicate effectively with all levels of staff.

* Ability to organize effectively; to adapt to changing conditions; to exercise sound judgment in crisis situations; to supervise youth and maintain order; to exercise authority in an appropriate manner.

* Knowledge of Microsoft Word, Excel & PowerPoint

* Valid driver’s license

*Must be vaccinated for COVID-19