Community Food Market Assistant

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need in addition to school year and summer programming for children. At the Haven, we invest in our team by providing outstanding benefits and cultivating a culture focused on their well-being and personal and professional growth. 

Come join our team of highly motivated and caring professionals in support of the Haven’s Community Food Market, assisting three other full-time staff in executing all the activities required to oversee a busy retail environment for the distribution of charitable food. This includes stocking products, interacting with customers and volunteers, filling orders, and helping maintain the Market in a safe and organized fashion. This position is an integral part of the Food Market team and facilitates a positive experience for both customers and volunteers.

Overview

The Community Food Market Assistant is a full-time, hourly position requiring physical and punctual presence on-site at the Market Monday-Friday from 9 am to 5 pm. This position assists with the everyday general operations of the Market in conjunction with other staff and volunteers, as well as accomplishing tasks specific to just this role (see Responsibilities below).

The ideal candidate is highly organized, detail-oriented, and has strong verbal communication skills. We’re looking for someone who is comfortable changing gears mid-task and is adept at multi-tasking. The ability to observe and be aware of what’s going on around you (sensing needs, issues before they arise, etc.) is key. 

The successful candidate will have a proven track record of reliable attendance, the ability to proactively communicate, and execute sound judgment and composure in stressful and urgent situations. This position requires the ability to offer compassionate but firm guidance to both volunteers and customers, and to comfortably and professionally interact with people from a wide range of social, economic, cultural, and religious backgrounds.

Responsibilities

• Complete daily temperature logs, daily donation weight logs, and weekly donation temp logs.
• Assist in product receiving from vendors and donors, produce sorting, shelf stocking, and general maintenance of Market and Backstock Room.
• Assist customers in fulfilling their shopping orders.
• Assist with guiding volunteers throughout their daily shifts.
• Maintain cleanliness of work areas, and ensure that they are organized, clean, safe, and clutter-free.

Qualifications

• Two or more years of grocery, retail, or hospitality experience preferred.
• Experience with produce, inventory management, and product rotation are a plus.

Requirements

• Must be able to lift 40 pounds regularly.
• Must be able to be on one’s feet for several hours at a time.
• Must be able to lean, stretch, reach, crouch, and other physical motions required in stocking and cleaning the Market.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all where everyone can be their most authentic self. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.