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Intake Associate, Community and Economic Development (CED) Program

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Publicado há 16 dias

The Intake Associate is the first point of contact for new clients for the CED program and will provide direct services to new clients including intake, engagement, assessment, referral, closing summaries. They will also provide administrative office support to the team.

The CED Program provides transactional legal counsel to nonprofits and small businesses with ongoing, comprehensive legal counsel in their daily operation and functioning at all stages of project and program development. Our typical nonprofit clients have created, developed, and operated new and rehabilitated affordable housing; provided high-quality health care services; provided support and educational services to youth from infancy through college, and generally worked for social and economic justice in local communities. Our small business clients help make up the fabric of their communities and serve as engines of economic growth and equity for our City.

Essential Job Responsibilities:

  • Provide direct services to new clients including intake, assessment, referral case closing forms, and follow-up;
  • Coordinate and manage client flow and information and document all interactions with, or on behalf of, clients and attorneys;
  • Maintain familiarity with program resources for both internal and external referrals; 
  • Attend staff meetings and take minutes 
  • Attend professional meetings, educational conferences, and in-service trainings
  • Maintain and organize current and accurate documentation, progress notes, electronic program and attorney files, and databases 
  • Provide daily accurate data collection and reporting to track basic client screening needs, client demographic information, client services provided;
  • Provide coverage for other areas as directed/needed
  • Receive and route incoming calls and take messages when appropriate;
  • Perform routine office support functions;
  • Create and send correspondence, as needed;
  • Catalog and copy/scan/fax/email all incoming and necessary documents, as needed; and
  • Other related duties as required. Other duties as assigned. 

Qualifications and Skills:

  • Minimum of HS Diploma, Associates or Bachelor’s degree preferred; and
  • A minimum of 1-3 years administrative and/or receptionist work experience.
  • Excellent interpersonal skills and demonstrated ability to effectively communicate with individuals from diverse backgrounds, local organizations and people in crisis;
  • Demonstrated ability to interact with client/tenants of different races, ethnicities, ages, and sexual orientations in a multicultural environment and a commitment to diversity, equity and inclusion;
  • Must have excellent verbal and writing communication skills that can be executed in formal correspondence and oral presentations; bi-lingual in English/Spanish preferred;
  • Proficiency with MS Word, Excel and PowerPoint and other standard data management systems required, related certifications a plus;
  • Strong reporting and recordkeeping skills, including the ability to synthesize lots of quantifiable and qualitative data into clear, plain language and readable charts and checklists;
  • Must be able to work strategically within a team structure as well as independently, multi-task and work under tight deadlines;
  • Dependability, good time management and organizational skills and be attentive to detail;
  • Thorough commitment to Brooklyn A’s mission.

The Intake Associate is the first point of contact for new clients for the CED program and will provide direct services to new clients including intake, engagement, assessment, referral, closing summaries. They will also provide…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Educação
    Diploma de Tecnólogo Requerido
  • Nível profissional
    Recém formado
Salário
USD $45.000 - USD $50.000
/ ano

Benefícios

100% employer paid health, dental and vision insurance, 401(k) employer match, and 27 days vacation

100% employer paid health, dental and vision insurance, 401(k) employer match, and 27 days vacation

Nível de Proficiência do Idioma

bi-lingual in English/Spanish preferred

bi-lingual in English/Spanish preferred

Localização

Temporariamente Remoto
O trabalho pode ser executado em ou perto de Brooklyn, NY
Local Associado
Brooklyn, NY, USA

Como se inscrever

If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role here. This position is currently remote; when the office reopens, this position will be based in our Brooklyn office.

Brooklyn A is an equal opportunity employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion/creed, color, national origin, sex, gender, age, disability, sexual orientation, military status, predisposing genetic characteristics, a survivor of domestic violence status, or marital status.

If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role here. This position is…

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