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Legal Services Program Assistant

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Publicado há 20 dias

Organizational Overview 

Diversity is a core value at Hope CommUnity Center. We are passionate about building and sustaining a diverse, equitable, and inclusive working and learning environment for all staff, Board, community members, and volunteers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges and to discover, design, and deliver creative solutions. Our goal is not only to improve the diversity, equity, and inclusion at Hope CommUnity Center but to advance equity and justice on a global scale.


Position Overview

The Legal Services Program Assistant provides administrative support in the Immigration Services Department. This includes scheduling appointments, making/receiving phone calls, performing translation of documents (English and Spanish), and other duties more fully described below.  The position requires someone with strong technology, organization, and communication skills in both English and Spanish, and an ability to work in a fast-paced environment.   Increase awareness of the issues of racial justice, immigration, and socio-economic disparities by working closely with programs and community members to document and spread awareness of their stories.

Essential Job Functions 

  Schedule legal service appointments/maintain Program Director’s calendar

  Become familiar with the various legal processes undertaken in the Immigration Department

  Make and answer phone calls

  Input case information and case notes into Case Management Software (CMS)

  Perform translation of personal documents (Spanish to English/English to Spanish)

  Provide administrative support including filing and making copies

  Assist with the preparation of applications and letters 

  Communicate with clients to obtain information and necessary documentation for case preparation and maintenance 

  Assist Program Director with administrative aspects of opening and closing cases

  Collaborate with and provide backup support as needed to Immigration Department programs

  Coordinate regularly with Program Director and other Immigration personnel to define work assignments/priorities

  Attend Hope CommUnity Center staff meetings and staff trainings



Required Skills and Abilities 

  Bilingual (English/Spanish)

  Must have pleasant telephone manner, good communication skills, and conflict resolution skills (English/Spanish)

  Maintain strict confidentiality of legal documents

  Read and interpret basic correspondence 

  Well-developed organizational skills

  Confidence with technology (Office 365, Cerenade)

  1-year experience in similar position preferred 


Other Skills/ Abilities

• Leadership 

• Ambitious

• Technically minded

• Good listening skills

• Communicates with others effectively, in person and in writing

• Ability to relate to people of different ages, cultures, and traditions

• Ability to prioritize and meet deadlines

• Collaborative and works well with a Team


Schedule: Monday to Friday 9:30 am-5:30 pm. Occasional weekend and evening hours may be required to accommodate working community members' schedules. 40 hours/week.


Organizational Overview 

Diversity is a core value at Hope CommUnity Center. We are passionate about building and sustaining a diverse, equitable, and inclusive working and learning environment for all staff, Board, community members, and…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Data de Início
    22 de novembro de 2021
  • Prazo para Inscrições
    22 de novembro de 2021
  • Educação
    Diploma de Ensino Médio Requerido
  • Nível profissional
    Recém formado

Benefícios

Full benefits

Health, Dental, Vision

403(b) retirement


Full benefits

Health, Dental, Vision

403(b) retirement


Nível de Proficiência do Idioma

Bilingual English/Spanish

Bilingual English/Spanish

Localização

Presencial
1016 N. Park Ave, Apopka, FL 32712, United States

Inscreva-se: Emprego

Instruções:

Please send your cover letter and resume to jobs@hcc-offm.org

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