Operations/Communications Manager

We are seeking an Operations/Communications Manager to become an integral part of our team! You will be given a hybrid role of both communications tasks and operational tasks as needed.

Responsibilities include but not limited to:

• Physical maintenance of NDLC office.

Includes coordination of weekly cleaning service and conducting daily cleaning tasks. Initiative to keep the space vibrant and organized is encouraged.

• Constituent Services.

Monitor email and voicemail of the Foundation and respond promptly (within 48 hours).

• Office Calendar.

Coordinate with the following individuals for food/ beverage, security, supplies, and other event needs. Attend all foundation events as support staff.

• Caterpillar Homework Club Fellow.

Program to be hosted 3 times per week. 3-5pm. Set up room prior to start of program

• Community Events.

Executive Director for ONE monthly event.

Volunteer chair for ONE monthly event.

Responsible for two community events per month. ​​​​​​

• Social Media.

Create social media content calendar and posting for all events. To be approved weekly by the Executive Director.

• Website.

Coordination with outsourced webmaster to keep the website up to date with relevant programs, photos and videos. Significant/ major edits to be approved by Founder, Executive Director, and Development Director.

• Data collection.

Contact list. Coordinates with Executive Director, Caterpillar Homework Club Fellow, Latinas a Latina Chair to maintain the contact list of all people served by the Foundation.

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​Qualifications:

• Previous experience in operations or other related fields
• Strong project management skills
• Strong problem solving and critical thinking skills
• Strong leadership qualities