Relationship Development Coordinator

Role Description

As a charity with a growing supporter base, it is imperative that we ensure we understand our donor patterns and work with them to promote the development of beneficial two-way relationships.

This brand-new role within the charity will give you the opportunity to work collaboratively with other team members to develop strategies to engage regular and one-off donors with the aim to increase giving.

Required Skills and Qualities

• An analytical mind - the ability to discover patterns and analyse donor behaviour
• Proactive and self-motivated
• Computer literate
• Organised
• Good attention to detail
• Communicative and friendly
• Quick learner

All system-specific knowledge will be provided through training.

Role Duties

• Undertaking important levels of relationship management
• Analysing donation data to pursue donor connections; finding patterns and researching donors / people of interest
• Communicating with specific donor groups regarding their one-off / regular donation
• Managing the supporter database by ensuring that records are up-to-date and accurate.
• Communicating with supporters to ensure that they are kept informed about the charity’s activities as well as providing the opportunity for increased donations.
• Working to make sure that every supporter feels like a valued member of The Together Plan family, with a special focus on larger donors.

Role Length

• 6+ months

Time Requirement

• Approximately 2 hours, twice a week (4 hours total), with occasional email use outside these hours.
• This role can be performed outside of regular office hours.