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Mansion Docent

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Mansion Docent

Title: Mansion Docent

Employment Status: Volunteer

Who We Are: From the captivating life of Marjorie Merriweather Post to the exquisitely maintained mansion and gardens, the Hillwood experience outshines even the Fabergé eggs. We’re a passionate organization, proud of our reputation as one of Washington’s top cultural destinations. Our mission is to delight and engage visitors with an experience inspired by the life of founder Marjorie Post and her passion for excellence, gracious hospitality, art, history, and gardens.

Time Commitment:

·        We are seeking candidates for both weekday and weekend positions.

·        Mansion Docents serve a minimum of two-four shifts per month, equating to approximately 100 service hours annually.

·        Typical shifts: 11 a.m.-3 p.m., Tuesday- Sunday, and 3-5 p.m., Friday-Sunday.

·        Once docent training is complete, attend volunteer continuing education sessions and participate in periodic reviews.


What You’ll Do:

Mansion Docents are integral members of Hillwood’s volunteer cohort who lead guided tours that provide the best possible visitor experience by weaving together stories of the estate, collection, and founder Marjorie Merriweather Post. The main duties include:

1.      Mansion Tours

·        Conduct regularly scheduled public tours of the mansion throughout the year. Tours are offered at 11:30 a.m. and 1:30 p.m., Tuesday-Sunday and at 3:30 p.m., Friday-Sunday.

·        Assist in facilitating the collection of tickets and movement of visitors for the docent-led tours.

·        Conduct private tours for groups scheduled at custom tour times, as needed.

2.     On-station Duties

·        Serve on-station in the mansion, dacha, Adirondack building, or other buildings during public programs and special events.  

·        Greet visitors, provides directions, answers specific questions about the mansion and objects in the collection, and explain the use of the mobile app.

Scheduling:

·        Self-schedule via Volgistics, Hillwood’s online scheduling software.

·        Serve on a floating schedule, signing up for days that work best with their calendar. Available shifts may vary week to week.

·        Attend regular volunteer continuing education sessions and any scheduled mandatory volunteer training sessions.

·        Participate in periodic reviews.

·        Honor the time commitment requested of docents.


Who You Are: To be successful in this volunteer role, you will demonstrate the enthusiasm, energy, and judgement required to deliver the best possible experience for Hillwood’s visitors.

More specifically, you will be most of the following:

·        A warm, empathetic, and enthusiastic communicator.

·        Bring a flexible, patient, and positive outlook.

·        Commitment to, enthusiasm for, and comfort with conversing with a diverse range of people.

·        A friendly and engaging teaching presence.

·        Detail oriented.

·        Able to meet the yearly time commitment.

·        Timely and responsive in correspondence via email and phone.

·        Basic comfort level with and regular use of email and computers.

·        Interested in learning about decorative arts, the collection, and founder.

·        Demonstrate a commitment to the spirit of Hillwood’s mission, vision, and interpretive messages, and keeps them at the forefront of all endeavors.

·        Fluency in foreign languages is greatly appreciated.


Organizational Relationships:

·        Report to the Head of Volunteer Services & Engagement

·        Collaborate with Visitor Services and Interpretation staff

·        Interact with staff, fellow volunteers, and visitors of all ages


Membership: In addition to our strong volunteer cohort, Hillwood also has a vital membership program, which supports our efforts to share the legacy of Marjorie Merriweather Post. For volunteers beginning after September 1, 2018, maintaining an active Hillwood membership at any level is required to serve as an active volunteer. This step further deepens our volunteers’ engagement with Hillwood and allows volunteers to strengthen their roles as Hillwood ambassadors. Volunteers can join or renew their membership by calling 202.686.5807 or visiting the membership page of Hillwood’s website at https://www.hillwoodmuseum.org/membership.

Work Environment:  The work environment characteristics described here are representative of those a docent encounters while performing the essential functions of the volunteer role. While volunteering, a docent is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, stand for extended periods of time, ascend/descend stairs, move about their volunteer area, between buildings, and the campus grounds, and visually or otherwise identify, observe and assess.  

Notice: The preceding volunteer description has been designed to indicate the general nature and essential duties and responsibilities of work performed by a Mansion Docent. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of volunteers to do this role.

To Apply:   We are a progressive, equal opportunity organization and all interested parties are encouraged to apply. So, volunteer “Where Fabulous Lives!” For prompt consideration, please submit your online application via the Careers and Volunteering page via Hillwood’s website.

Title: Mansion Docent

Employment Status: Volunteer

Who We Are: From the captivating life of Marjorie Merriweather Post to the exquisitely maintained mansion and gardens, the Hillwood experience outshines even the Fabergé eggs. We’re a…

Resumo dos Detalhes

  • Agendar
    Fins de semana
  • Comprometimento de Tempo
    Algumas horas por mês
  • Recorrência
    Recorrente
  • Taxa de inscrição: $60

Localização

Presencial

Hillwood Estate, Museum & Gardens

4155 Linnean Ave NW, Washington, DC 20008, USA

Como se inscrever

We are a progressive, equal opportunity organization and all interested parties are encouraged to apply. So, volunteer “Where Fabulous Lives!” For prompt consideration, please submit your online application via the Careers and Volunteering page via Hillwood’s website.

We are a progressive, equal opportunity organization and all interested parties are encouraged to apply. So, volunteer “Where Fabulous Lives!” For prompt consideration, please…

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