American Red Cross - Disaster Workforce Program - Training Lead Volunteer

This position supports the Regional Disaster Cycle Services department. The purpose of the Training Regional Program Lead is to oversee regional training including instructor management and class management for the region. This includes course offerings to develop and promote the disaster workforce.

Key Responsibilities

• Develop team to manage training across the assigned area of responsibility
• Ensure completion of all assigned tasks
• Work with other volunteer engagement members to ensure training is scheduled to meet the goals of volunteer career paths.
• Oversee qualified instructors are teaching both basic and advanced classes
• Ensure instructors are maintaining their qualifications to teach
• Assist areas with instructor development
• Plan and assist areas with setting up and leading advanced classes
• Maintain list of all qualified instructors in region or assigned area of responsibility including Pillowcase, Basic, Advanced and Youth
• Ensure EDGE team is managing task to create, update and complete training
• Maintain regional training calendar
• Assist region in developing training team members
• Communicate with program leads to determine regional training needs
• Serve as the primary regional representative (or assign designee) on Division Disaster Readiness Workgroups

Qualifications

Required:

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Advanced instructor with the ability to teach the Basic Instructor Specialty Training is preferred however a Basic instructor can be mentored.

Attention to detail

• Good organizational skills
• Computer savvy-knowledgeable and familiar with Red Cross training databases.

Customer Focus

• Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.