Manager, Technical Writer (Volunteer)

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Manager, Technical Writer (Volunteer)

*Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment.*  This is a remote (work from home) position.* Minimum 6 months commitment required.

Are you an experienced technical writer who is passionate about making a difference? Are you excited about the opportunity to work with smart and talented individuals committed to producing great content in the public interest? Do you enjoy managing a team and designing high quality manuals? Can you commit a minimum of 10-15 hours a week, working remotely on your own schedule with our far-flung, diverse team? 

Check out whowhatwhy.org. You’ll quickly see that we’re a credible solution to the raging debate over whether the news is “fake” or not, with agenda-free research and bracingly fresh analysis. Not left-wing, not right-wing, not consensus-seeking. We just want the truth — whatever it is. 

We have thought long and hard about what limits journalism’s ability to affect positive change in the public interest, and we see two factors that dominate the landscape: (1) Commercial entities overly concerned with meeting financial goals and filling “eyeball” quotas — while keeping up with the rest of the pack, thereby ensuring a sameness and superficiality to the coverage; (2) Ideologically driven outfits that cater to a specific mindset and dare not reveal things that would upset their readers — or force them to reconsider their values.

At WhoWhatWhy, we go at each story with an open mind, boundless curiosity, and a willingness to dig deep and ask hard questions — even when we’re told not to. Nothing is going to stand in our way when it comes to discovering what is going on beneath the surface, and why. Call it naive to believe such fearlessness possible, but we think it’s the essence of true journalism. And because we’re straight to the point, we make clear that we’re looking for volunteers — skilled volunteers. Yes, we’re a nonprofit that isn’t funded by a zillionaire. Yes, we decline to accept corporate ads. Yes, we have a tiny budget right now and simply don't have the ability to pay many people very much. 

However, we do have big ambitions —  which is why we’re seeking experienced technical writer managers to help us better document our processes. That will play a crucial role in our ability to continue growing and sharing our quality journalism with an ever-expanding, eager audience. 


  • Manage a team of technical writers, set structure of the department, priorities and vision, prioritize tasks and oversee the technical/business process writing, give feedback, collaborate internally and lend specific content expertise
  • Develop and design the overall process of creating and maintaining business procedure and technical documentation
  • Create a robust and consistent Operations Manual and documents for the entire organization
  • Be the first reviewer of business process and technical documentation before the second level review is conducted by the editorial team 
  • Collaborate with other teams and produce high quality documents, to develop plans and strategies to design manuals, business process, user guides, release notes and procedures
  • Liaise with the Operations Department to communicate new and updated processes to the  organization 
  • Produce high quality, easy-to-understand documentation
  • Edit, clarify, and proofread documentation written by others


  • 7+ years of experience in technical writing, including team leadership and management
  • 2+ years of experience as a manager of a technical writers team
  • Excellent written and verbal communication, interpersonal and analytical skills
  • Writing samples that showcase your ability to write for a diverse audience
  • Be highly organized, motivated, curious and able to juggle — and prioritize — multiple projects simultaneously
  • Have a solid grasp of — and commitment to — our mission
  • Demonstrate a collaborative spirit and ability to thrive in a fast-paced, entrepreneurial environment
  • Experience of Journalism or Media industry is preferred but not required


  • Channel your passion in a stimulating environment
  • Learn the nuts and bolts of nonprofit operations in an up-and-coming organization
  • Develop new skills and gain valuable experience that can enhance your professional trajectory
  • Do amazing work on a flexible, part-time basis
  • Have fun while you make a difference 


You will work remotely and on your own schedule; we require a minimum commitment of 10-15 hours a week. (Though doing more is not discouraged!)  Because our staff is spread throughout the world, we communicate mostly through Slack and email, and team members are requested to be highly responsive in a timely manner. 

If you possess a high level of self-motivation, work well independently but also have strong collaboration skills, enjoy the opportunity to partner with other senior leaders, and can commit quality time per week on a regular basis to help achieve team goals, we’d like to hear from you.

To Apply 

We will not review applications that appear to be mass submissions. To apply, send your resume and a customized cover letter explaining why you're a good fit for this position. If there is no option to attach a cover letter, please send a cover letter to hr@whowhatwhy.org. You should confirm, in writing, your understanding that this is  a volunteer position. Thanks! 


Manager, Technical Writer (Volunteer)

*Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment.*  This is a remote (work from home) position.* Minimum 6 months…

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