Development Relations and Database Manager

Location: YWCA Delaware Administrative Office

Community Service Building

100 W 10th St., Suite 515 Wilmington, DE, 19801

Position Type: Full-time, Hybrid schedule 

Salary Range: $48,000 - $52,000

Mission: YWCA Delaware is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. We provide a wide range of programs and services, including a Home-Life Management Center, Sexual Assault Response Center, financial literacy, homeownership counseling, workforce development, entrepreneur education, youth development, racial justice initiatives, and advocacy efforts.

Job Summary: The Development Relations and Database Manager is responsible for managing all aspects of development databases (donors and grants) and donor communications for YWCA Delaware. This position plays a critical role in ensuring the success of our development efforts by maintaining accurate donor and grant records, implementing donor stewardship strategies, and producing reports and analyses to support development goals.

Primary Accountabilities:

• Manage and maintain the donor database, including gift entry, data integrity, and donor records management.
• Maintain grants tracker, including award entry, data integrity, and funder records management.
• Ensure accurate and timely acknowledgment of all donations, including gift processing, thank you letters, and tax receipts.
• Provide administrative support for the Board of Directors and subcommittee meetings. 
• Coordinate and implement annual donor appreciation events (donor receptions).
• Produce regular reports and analyses on fundraising performance, donor trends, and campaign results to support decision-making and goal setting.
• Work with Grants Director to produce regular reports and analyses on grants progress towards goals to support decision-making and goal setting.
• Stay informed about best practices in donor relations and database management and recommend improvements to existing processes and procedures.
• Provide training and support to staff on donor database use and best practices for donor communications.

Qualifications:

• Bachelor's degree in nonprofit management, communications, business administration, or related field – or equivalent experience. 
• Minimum of 3 years of experience in donor relations, fundraising, or database management, preferably in a nonprofit setting.
• Experience with Salesforce is REQUIRED with proficiency in Microsoft Office Suite.
• \Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
• Excellent written and verbal communication skills, with the ability to communicate effectively with donors, staff, and volunteers.
• Commitment to the mission and values of YWCA Delaware, including a dedication to racial and gender equity.

Benefits: We offer a comprehensive benefits package, including:

17 PTO day

10 sick days

Wellness Day off

Fair Share Day off

35 hour work week

Hybrid (3 days in office)

Free garage parking

YWCA Delaware is a leading advocate for women by providing housing, violence prevention and sexual assault crisis services, financial empowerment, racial justice and youth programming. We empower women politically, financially, and socially while fostering the confidence and can-do attitude needed to eliminate barriers and overcome life’s obstacles. We are a statewide organization headquartered in Wilmington, Delaware. Annually we serve approximately 6,700 participants within our comprehensive programs. Our mission is to eliminate racism, empower women, stand up for social justice, help families and strengthen communities. 

YWCA Delaware is an equal opportunity employer. We are committed to inclusivity and encourage qualified candidates from all cultures and communities to apply. 

No phone calls please.

YWCA Delaware communicates with applicants via email. Please make sure to regularly check your spam/junk mail folder for our communications and/or add @ywcade.org emails to your trusted email address list.