Marketing & Communications Coordinator

Department: MARKETING

Location: SEATTLE, WA

FLSA Status: NON-EXEMPT

Position Status: REGULAR, FULL TIME

Position Location: 40%REMOTE/60% ONSITE

Salary Range: $50,000- $54,000

Reports to: DIRECTOR OF MARKETING & COMMUNICATIONS

POSITION SUMMARY

The Marketing & Communications Coordinator is responsible for a variety of administrative, writing, and coordination tasks in the marketing and communications department to support the overall goals of the company. This position will support digital marketing, direct marketing, direct email, communication initiatives, and provide support for marketing and advertising campaigns as well as stewardship of all SO audiences and participants.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual should be able to perform each essential duty satisfactorily.

• Participates as a member of the email team, responsible for writing and deploying many marketing and company communications using both the email system and Tessitura.
• Coordinates department finances, enters purchase orders, and processes invoices.
• Supports marketing and stewardship activities at events at McCaw Hall, Opera Center and other locations to cultivate audience retention.
• Works closely with Director of Marketing and Associate Director of Marketing on marketing initiatives including coordinating printing, mailing and receiving deliverables as well as distribution of print materials around Seattle core and campus.

Examples of Additional Responsibilities include the following:

• Provides general administrative support to marketing team members including but not limited to editing and proofreading marketing and communications pieces, schedule coordination, maintaining current production schedules, and assisting the communications team with artist bios.  
• Assists in the creation and coordination of social media content as assigned.
• Distributes and delivers physical marketing collateral across the greater Seattle area.       
• Staffs one of the Marketing department’s front-of-house positions at performances and events.

POSITION REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

• A four-year degree in marketing, communications, or arts, or other closely related field, or other equivalent experience.

EXPERIENCE REQUIRED:

• 1 year of experience in marketing/communications or a related position in a similar organization

EXPERIENCE PREFERRED:     

• Knowledge of and experience with the performing arts, particularly opera.

REQUIRED COMPETENCIES:

• Comfort and enthusiasm interacting with the public and patrons in person and by email. 
• Ability to produce clear and succinct written communications, including some copywriting.
• Excellent collaboration and cooperation skills, including strong interpersonal communication skills. 
• Ability to manage and coordinate many tasks across varying projects and priorities in a fast-paced environment.
• A willingness to and experience in learning new skills and tools.

TECHNICAL SKILLS:

To perform this job successfully, an individual should have knowledge of:

• Basic to intermediate proficiency with Microsoft Office Suite applications, including Word and Excel    
• Basic HTML, photo and video editing experience

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this Job, the employee is regularly required to:
• Lift and/or move up to 20 pounds
• Sit or stand comfortably to perform work and take meetings
• Delivering marketing collateral across the greater Seattle area, either by own means or by Seattle Opera provided transportation.    
• Talk and hear in person, over the phone, and over virtual conferencing technology (i.e.
• Zoom, Teams)  
• Specific vision abilities required by this job include close vision, medium field vision, and an accurate perception of color in print and on digital screens.

Typical Work Schedule and Required Attendance:

While the majority of this work will be performed during regular office hours Monday through Friday, this role is expected to support Marketing department activities at performances and events, and as such will be expected to work some evenings and weekends throughout the season.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is regularly in an indoor office environment with indoor work conditions working with a variety of staff, vendors, and consultants.

At McCaw Hall and other performance venues this individual will interact with Seattle Opera and Seattle Center staff, as well as the general public. 

SPECIAL REQUIREMENTS

• This position requires frequent errands throughout the greater Seattle area.   
• Occasional overtime may be required.

BACKGROUND CHECK  

Seattle Opera engages a third-party vendor to conduct background checks for all employees.  Offer of employment is contingent upon the candidate successfully passing the background check.  Any information unrelated to job duties will not be evaluated or have an adverse impact on employment. 

Seattle Opera provides a generous benefits package which currently includes:

·       Medical, Vision, and Dental Insurance

·       Life, Long Term and Short Term Disability Insurance

·       Employee-funded 403(b) Savings Plan

·       80 hours (2 weeks) of vacation time (1^st year accrual rate, with increases in years 3 and 5)

·       10 paid holidays plus 3 personal days per year

·       12 days of sick time per year

·       Choice of fully funded transit pass, or 50% funded, special rate parking pass

·       Staff ticket comps & discounts, and class discounts

To apply, please visit the included link.

Applications will be reviewed on a rolling basis.  

When you submit your application, you will receive an automated message noting your materials have been received. Unfortunately, we cannot respond to individual applicants due to the high volume of resumes submitted. No phone calls, please.