Data Analyst

Type: Full-time

Location: Remote in the U.S. with availability to work a schedule aligned with Eastern Standard Time (EST)

Salary:  $72,000 - $80,000 annually  

Benefits: CSH offers an excellent benefits package, flexible work schedule, and generous vacation and wellness leave.   

About the Community Sponsorship Hub  

The Community Sponsorship Hub (CSH) is a dynamic organization dedicated to growing the role of communities in the protection, resettlement, and integration of refugees and other forcibly displaced people. Mobilizing civil society, and the public, private, and philanthropic sectors, and empowering them with resources and access, we shape and coordinate a community sponsorship system that leverages the power of welcoming Americans.   

CSH operates in the United States (New York, Washington, D.C., and remote) as a project that is fiscally sponsored by Rockefeller Philanthropy Advisors. CSH is committed to creating a diverse, equitable, and inclusive workplace. CSH is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, country of origin, genetics, disability, age, or veteran status.   

About Private Sponsorship for Refugees  

The Department of State, Bureau of Population, Refugees, and Migration (PRM) recently launched Welcome Corps, a Private Sponsorship of Refugees (PSR) program as part of the Administration’s efforts to expand community sponsorship in refugee resettlement.  Community Sponsorship Hub and its consortium develop and implement the infrastructure to welcome and support thousands of refugees by equipping lawful permanent residents and citizens to welcome newcomers and experience the benefits of resettlement firsthand. The program allows Americans to consistently engage in sponsorship and meaningfully enhance integration outcomes for refugees. The PSR pilot program builds on previous successes in community sponsorship programs to expand resettlement capacity in the United States and diversify welcoming communities, bringing new perspectives, and increasing opportunities to take part in resettlement.    

Position Overview 

As our Data Analyst, you will be responsible for extracting and synthesizing insights to inform our strategic and operational decision-making. You will collaborate with cross-functional teams to identify key metrics, develop analytical models, and produce reports, insights, and recommendations. You should be highly skilled in all aspects of data analytics, including mining, cleaning, and visualization.  

This position reports to the Chief Technology Officer, with strong supporting relationships to the Director of the Welcome Corps and to the Monitoring, Evaluation & Learning teams. Our existing data landscape consists primarily of a Salesforce instance where most operational data lives; multiple survey platforms; Google Looker Studio dashboards; and Excel and Google Sheets. In addition to analyzing data, as our Data Analyst you will help design and improve our data infrastructure. 

Key Responsibilities 

include but are not limited to:

• Identify trends through analysis of diverse datasets, in support of all aspects of our mission, including mobilization, storytelling, sponsor experience, application processing, customer support, and community integration 
• Work closely with programmatic leadership to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers 
• Proactively analyze data with an eye toward identifying areas that need improvement in efficiency and productivity. Serve as a strategic advisor to programmatic leadership (as well as a roll-up-your-sleeves doer) 
• Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources 
• Develop, implement, and maintain leading-edge analytics systems, automating reporting where possible 
• Conduct ad-hoc analysis to address specific business questions or challenges  
• Work directly with functional leads and users to gather requirements, provide status updates, and build relationships 
• Develop and maintain protocols for handling, processing, and cleaning data 
• Design and implement improvements to data collection and storage systems and processes 
• Work with the monitoring and evaluation teams to support to support analysis, visualization, reporting, and data collection tool development needs specific to their teams   

Qualifications 

• Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field (or equivalent experience) 
• 5+ years of experience as a Data Analyst or similar role 
• Strong analytical and problem-solving skills 
• Experience working implementing Salesforce configurations is a strong plus 
• Experience or knowledge of refugee resettlement processes a plus 
• Proficiency in SQL and data manipulation tools (e.g., Excel, Python, R)
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker)
• Excellent communication and collaboration skills
• Ability to multi-task, prioritize, and follow through to effectively manage work and meet multiple deadlines.
• Ability to work independently and part of a team in a fast-paced environment. 

Commitment to Racial Equity and Social Justice 

CSH strongly encourages applications from individuals with lived experience in the communities we serve or whose identities are underrepresented in the immigration and protection profession.

Candidates must:  

• Have an unwavering commitment to advancing racial equity and ensuring this is reflected throughout the organization’s programs.  
• Recognize the intersection of race and economics in shaping education and employment opportunities.  
• Work to elevate and amplify the voices of the refugees and displaced persons we serve. 

No phone calls or email inquiries, please.