Finance and Sales Manager

Finance & Sales Manager - Full Time

Staten Island, NY

JOB DESCRIPTION

Who We Are

Snug Harbor Cultural Center & Botanical Garden (“Snug Harbor”) offers dynamic programming in the arts, horticulture, agriculture, education and recreation for diverse cultures and all ages, on a historic, welcoming campus that is a unique oasis in New York City.  We envision being a nationally visible yet locally impactful cultural organization beloved by all who visit.  We value artistic vibrancy, stewardship, conservation, inclusion, community, communication and discovery.  Located less than 1.5 miles from the Staten Island Ferry and easily accessible by public transportation, Snug Harbor welcomes nearly 500,000 visitors each year to explore our gardens, grounds and galleries.  Our 83-acre campus features 26 architecturally significant buildings, including the Newhouse Center for Contemporary Art, a Music Hall, and 14 distinctive gardens, including a traditional Chinese garden and a Tuscan garden.  A vibrant cultural hub, Snug Harbor is also home to several non-profit institutions, artists’ studios and small businesses.  Founded in the 19th century as a charitable rest home for sailors, today Snug Harbor is a growing, must-see destination.

Position Overview:

Reporting directly to the Senior Director, Finance & Administration, the Finance & Sales Manager will be an essential part of the Finance department at Snug Harbor.  The Finance & Sales Manager will assist the Senior Director, Finance & Administration in all financial recordkeeping and play an integral role in the campus’s ticketing sales.  The ideal candidate will have a strong financial background, be proficient in managing event ticketing operations, possess excellent communication skills, and thrive in a fast-paced environment. As the Finance & Sales Manager, you will lead a team, manage relationships with external and internal partners, and ensure accurate financial recordkeeping. 

Key Responsibilities:

• Processes daily and weekly revenue receipts and enters data into accounting software

• Manage relationships with ticketing partners, including PatronManager and data management vendors

• Facilitate internal sales, accurately inputting data into ticketing system 

• Oversee all sales and ticketing points across Snug Harbor’s campus, both physical and online

• Supervises sales and ticketing reconciliations; supports with bank reconciliations and petty cash management

• Supervise and develop Visitor Service Associates (VSA), establishing effective systems and procedures aligned with Snug Harbor's mission

• Lead the development of VSA systems, policies, and procedures aligned with Snug Harbor’s mission

• Supports the Accounting Associate with managing and coordinating the processes associated with the submission of purchase orders, invoices, supply ordering, and vendor payments

• Manage ticket inventory, create show builds, set up presales, on-sales, and membership offers

• Assist with procurement and management of vendors, suppliers, or other consultants as needed

• Establish and maintain internal account controls and PCI compliance practices

• Supports employment quarterly and annual reporting to local, state, and federal agencies

• Prepare daily and weekly financial statements for all events and admissions

• Assists in insurance audit functions; supports audits from the State Department of Labor, Workers Compensation and Disability Insurance Providers

• Supports in annual audit

• Assists in generating financial reports, including grant income and expense tracking

• Collaborate with cross-functional teams, including Development, to facilitate grant/project-based financial reporting

• Collaborate with cross-functional teams, including Marketing, to facilitate PatronManager processes and ticketing partners/systems

• Filing duties related to financial documents, check back-ups, revenue receipts

• Perform other duties as directed by supervisor

• This position is scheduled for Wednesday to Sunday, with evenings, holidays, and special events as needed.

Required Skills and Qualifications:

• At least 3-5 years of experience in financial management, accounting, bookkeeping, or related area

• Experience in conducting financial reconciliations, statements, and reporting

• Strong background in managing event ticket operations and sales

• Knowledge of financial compliance relating to 501c3 nonprofit organizations

• Proficiency preferred with QuickBooks, Microsoft Office, and Salesforce/PatronManager

• Ability to learn quickly, take initiative, effectively solve problems, and work well alone or with a team

• Demonstrated competencies in oral and written communications, customer service, supervisory skills, and business ethics

Salary:

Hourly wage is commensurate with experience, ranging from $23.00 to $26.00 per hour. This position holds a Wednesday – Sunday schedule from 9:00 am – 5:00 pm, approximately working 35 hours per week. This position, at times, may have an adapted schedule depending on seasonality and business needs. 

To Apply:

Qualified candidates should complete the employee application form by visiting https://snug-harbor.org/jobapplication/. We thank all applicants for their interest. Only those selected for an interview will be contacted. 

Snug Harbor celebrates and commits to fostering diversity, equity, and inclusion.  We value and seek the strengths of human variety across communities in programming, with staff, the Board of Directors, volunteers, artists, and visitors. Snug Harbor strives to build a culture of diversity of voice and representation, authentically inclusive spaces, and equity for all. 

Snug Harbor is an Equal Opportunity Employer, committed to the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation or citizenship status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

For more information on SHCCBG please visit, www.snug-harbor.org 

Qualified candidates should complete the employee application form by visiting https://snug-harbor.org/jobapplication/. We thank all applicants for their interest. Only those selected for an interview will be contacted. 

Snug Harbor celebrates and commits to fostering diversity, equity, and inclusion.  We value and seek the strengths of human variety across communities in programming, with staff, the Board of Directors, volunteers, artists, and visitors. Snug Harbor strives to build a culture of diversity of voice and representation, authentically inclusive spaces, and equity for all. 

Snug Harbor is an Equal Opportunity Employer, committed to the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation or citizenship status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

For more information on SHCCBG please visit, www.snug-harbor.org