Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The Director plays a leadership role in managing all day-to-day cash receipt process and revenue operations and support of the constituent experience. This individual is responsible for ensuring accurate donor and accounting records in the constituent relationship management database in connecting with gift processing to support fundraising efforts. Responsibilities include oversight of revenue operations processes (gift acceptance and processing, recording of donor intent, cash reconciliation, CRM reporting and database management, and financial audits) and supporter engagement (responding to fundraiser and constituent inquiries, and fulfillment services).
The Director will also collaborate with the Fundraising teams, initiate and manage projects to strengthen internal operations with an eye toward operational efficiency and positive donor experience, and develop achievable service level agreements and identify key performance indicators for ongoing analysis. The Director reports to the Managing Director, Fundraising Technology and Operations and manages a growing team of managers and associates. An ideal candidate will have excellent change management skills and think beyond existing procedures and policies to resolve problems that are often non-conforming and without clear precedent.
This position is preferably based in Washington, DC (hybrid 2 days in the office); but could be fully remote for the right candidate living outside of the DC area 30 miles or more. The position offers a salary range of $112,000 to $120,000. Exact compensation within the stated salary range may vary based on skills, experience, internal equity, and geographical location.
DUTIES AND RESPONSIBILITIES
Oversee all CRM Revenue Operations (75%)
Oversee all Supporter Services (15%)
Administrative (10%)
SUPERVISION
QUALIFICATIONS
Comprehensive Benefits Plan
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave and jury duty leave)
DIVERSITY
At Share Our Strength, we value an individual’s diversity of backgrounds, experiences, ideas and perspectives. A hallmark of our history, culture and values has been the organization’s desire to bring together motivated, intelligent, and talented people to work together to find and implement solutions to end hunger and poverty in the U.S. and abroad. We each come to Share Our Strength with a unique background, but together we form a team that yields amazing results. This shared value of encouraging and embracing diversity in our organization fosters a workplace and culture that is highlighted for its innovation, open expression of ideas, and collaboration. With a strong shared commitment to the organization’s mission, and a unique blend of individual strengths, we are all working toward ensuring that every individual can live a healthy and productive life.
Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood…
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave and jury duty leave).
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and…
All interested candidates must apply directly to Share Our Strength Career Website:
https://shareourstrength.hrmdirect.com/employment/job-opening.php?req=3013261&req_loc=103490&&#job