Senior Program Manager: Double Up Food Bucks NY

The DUFB Senior Program Manager is responsible for overseeing the day-to-day operations, growth, and strategic direction of DUFBNY across a diverse network of participating sites, including grocery stores, farmers markets, and mobile markets. This role ensures program effectiveness, compliance, accurate data and reporting, and strong site partnerships. The Senior Program Manager will work closely with internal teams and external partners to scale the impact of DUFBNY across New York State.

Responsibilities:

Program Oversight & Grant Management:

• Lead the daily operations of DUFB, ensuring consistent, high-quality implementation across all sites.
• Ensure alignment with grant requirements and program standards.
• Develop and maintain program budgets, projections, and performance tracking tools.
• Collaborate with the Finance Manager to manage financial tracking and performance metrics within Salesforce.
• Conduct site audits and implement performance evaluations to inform continuous improvement.
• Collaborate with external evaluators to collect and document program outcomes.
• Prepare required grant reporting documents.

Site Support & Technical Assistance:

• Coordinate site launches and ensures in-person or virtual visits within one month of onboarding new locations.
• Provide hands-on technical assistance and troubleshooting support for program sites.
• Oversee the creation and delivery of training materials, onboarding presentations, and point-of-sale (POS) system guidance for new sites.
• Manage partner contracts and MOUs, ensuring timely execution and renewal.
• Serve as the primary point of contact for all site-related technology support.
• Facilitate webinars and virtual trainings, including the annual Seasonal Farmers Market Kick-Off.

Program Dissemination & Advocacy:

• Represent the DUFB program in statewide and national-level conversations, including with the NYS Department of Health and national nutrition incentive coalitions.
• Lead peer-to-peer learning activities.
• Develop and share case studies to highlight program successes.
• Develop tools and resources to enhance program dissemination.
• Provide programmatic support to advocacy initiatives that elevate the DUFB program and expand the reach of nutrition incentives across New York and beyond.

What We Offer:

• Field & Fork Network operates a hybrid model, combining remote and on-site work
• Your salary is supplemented with a competitive benefits package including health benefits, paid time off, and 401(k) employer match
• Compensation commensurate with experience