Donor Stewardship Officer

Overview

The Cascade PBS’s mission is to inform and inspire our community to make the world a better place.

Our vision is to be the most essential and relevant media organization in the region.

Cultivate, solicit and steward mid-major level donors ($1,200-$2,499) and build program opportunities that will help us reach more people, build a strong organization, and inspire a smarter world while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.

Rate of Pay: $28.43 - $31.56 per hour

BENEFITS:

Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include:

• 11 paid holidays
• 1 personal holiday
• 4 weeks of Paid Time Off (PTO) to start
• Half-day Fridays during Summer
• Company-matched 401(k) Retirement Plan that is fully-vested immediately
• Employer paid ORCA card
• Employee Assistance Program (EAP)
• Medical
• Dental
• Vision

KEY RESPONSIBILITIES/DUTIES

• Manage and prioritize a portfolio of approximately 900 donors within the $1,200-$2,499 range with the goal of executing a plan to deepen engagement and increase giving, that moves donors through the giving pipeline.
• Develop and implement tailored stewardship plans to recognize and thank donors in meaningful, donor-centric ways.
• Cultivate relationships with donors through regular phone calls, emails, and personalized letters
• Solicit annual gifts and special gifts from mid-major donors, with clear annual goals for revenue, portfolio growth, and donor retention.
• Partner with major gifts and membership colleagues to identify and qualify donors with potential for increased support.
• Collaborate with planned giving team to co-steward and cultivate planned giving donors, ensuring a seamless and coordinated donor experience.
• Serve as a well-informed representative and advocate for Cascade PBS.
• Attend development planning meetings and development department meetings. Develop a deep understanding of organizational programs, priorities, and goals to accurately present them to donors.
• Create monthly reports as required or requested that reflect caseload activity.
• Record and track all activity using Cascade PBS’ prospect management and tracking system.
• Report key performance indicators, including portfolio value, donor retention, and funnel movement between membership and major gifts portfolios.
• Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS.
• Clearly communicate Cascade PBS’ mission to donors.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

REQUIRED SKILLS/ABILITIES

• Must excel in working with high net-worth individuals, families, and businesses
• The ability to compel donor investment in the Cascade PBS mission
• Thorough working knowledge of MS Office (Word, Excel, and Outlook) required
• Strong research skills, fundraising database and membership management experience preferred

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent experience required
• Ability to identify, solicit, and cultivate major donors
• Experience in a non-profit/philanthropic work environment
• Demonstrated successful experience and effectiveness in prospect identification and relationship building

PHYSICAL REQUIREMENTS

• Must have a valid driver’s license or reliable means of transportation to meet requirements of the job
• Ability to work some evenings, weekends and holidays
• Ability to view data on a computer screen for long periods of time
• Ability to regularly type on a keyboard
• Ability to sit or stand for extended periods

The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org.

BENEFITS:

Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include:

• 11 paid holidays
• 1 personal holiday
• 4 weeks of Paid Time Off (PTO) to start
• Half-day Fridays during Summer
• Company-matched 401(k) Retirement Plan that is fully-vested immediately
• Employer paid ORCA card
• Employee Assistance Program (EAP)
• Medical
• Dental
• Vision