OMRI is Hiring a Product Review Coordinator I

About OMRI

Have you ever wondered how organic farmers and producers find trustworthy products that meet organic standards? That’s where the Organic Materials Review Institute (OMRI) steps into the picture. OMRI is a leading nonprofit organization dedicated to supporting and maintaining the integrity of the organic industry. We operate an internationally recognized evaluation program that reviews and lists input materials for use in producing, processing, and handling organic food and fiber.

The OMRI Listed® seal signifies that the product is permitted in organic operations certified by the USDA National Organic Program or the Canadian Organic Standards. It serves as a stamp of approval, allowing certified organic producers a simple way to responsibly choose input products.

OMRI is actively engaged in diversifying its workforce, creating an equitable workplace culture, and creating an inclusive workplace environment. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not meet every one of our qualifications listed. Read our full IDEA Policy and Vision here.

Location: Though our office is in Eugene, Oregon (Learn more about the City of Eugene), this position is open to being in person, remote or hybrid in Eugene or completely remote from the following states: Alaska, Arizona, California, Colorado, Florida, Hawaii, Idaho, Maine, Massachusetts, Michigan, New Mexico, New York, North Carolina, Oregon, Rhode Island, Texas, Utah, Vermont, Washington, Wisconsin and Wyoming.

Who We’re Looking For

The Product Review Coordinator (PRC I) or Bilingual Product Review Coordinator (BPRC I) supports OMRI’s mission to uphold organic integrity by evaluating agricultural input products for compliance with regulatory standards. This entry-level position plays a key role in supporting the accuracy and efficiency of OMRI’s review process by conducting routine technical product reviews and contributing to a client-centered experience through responsive and dependable service.

As a PRC I, you will conduct technical document evaluations, maintain well-organized records, and work closely with teammates to resolve application issues and support continuous improvement efforts. You will be expected to manage assigned tasks with minimal oversight, demonstrate a sound understanding of review procedures, and seek clarification when faced with complex or unusual scenarios. This role involves careful attention to detail, managing deadlines, learning complex technical concepts, and responding professionally to client inquiries within a collaborative and mission-driven environment.

Starting salary: $46,305 to $51,305 per year (dependent on education and experience); 40 hours per week; flexible work hours; generous PTO

This total pay range takes into account various factors that influence compensation decisions. These factors include, but are not limited to, skills, experience, training, location, licensure, certifications, and other business and organizational needs. The disclosed pay range estimate has not been adjusted for any geographical differences related to the location where the position may be filled. At OMRI, it is uncommon for an individual to be hired at or near the top of the posted pay range for their role. Compensation decisions are based on the specific facts and circumstances of each situation.

It takes approximately one year to master this position, so please apply only if you are prepared to make a multi-year commitment.

Core Responsibilities

Technical Product Evaluation

• Conduct routine technical reviews of ingredients, laboratory analyses, production processes, safety data sheets, and marketing materials, ensuring adherence to established policies and review procedures.
• Maintain accurate documentation, contributing to overall workflow efficiency, quality, and regulatory compliance.
• Identify and clearly document inconsistencies and omissions in submissions and elevate appropriately when review complexity exceeds standard interpretation.
• Prepare clear, well-documented reports and make sound, evidence-based recommendations of product listing status.
• Participate in reviewing and confirming product listing recommendations by evaluating how they align with OMRI’s standards and case evidence and provide constructive feedback to improve clarity and consistency.
• Collaborate with reviewers and team leads to clarify any missing or unclear information, ensuring the review process remains on track.
• Contribute to team and production goals by effectively managing a mix of technical reviews and shifting between planned and priority assignments when needs arise.

Client-Centric Communication & Support

• Act as a reliable and informed point of contact for clients, guiding them through service requests with clarity and professionalism to ensure OMRI meets its service expectations.
• Ensure a positive client experience by delivering timely, courteous, and clear communication, keeping clients well-informed and engaged throughout the review process.
• Proactively identify missing or incorrect information in client submissions and clearly explain what is needed to help them complete their application.

Quality Management & Continuous Improvement

• Ensure that all production work aligns with OMRI's quality management system by following documented procedures and contributing feedback to improve their clarity and effectiveness.
• Help revise and improve documents, templates, and client communications that support the review process.
• Join team discussions to share ideas for making workflows more efficient and agile.
• Demonstrate commitment to growth by attending training sessions, staying open to feedback, and continually working to improve both technical and communication skills.
• Suggest ways to improve information technology, client interactions, and administrative tasks that affect quality, efficiency, and customer service.

Collaboration & Team Dynamics

• Work closely with teammates and staff across departments to share ideas, support projects, and improve how we work together.
• Adjust to shifting priorities, manage tasks effectively, and assist coworkers when workloads are high.
• Help build a positive, respectful team environment by contributing to open communication and supporting inclusion.
• Demonstrate a willingness to adapt to changing tasks and take on additional responsibilities as needed, showing readiness to step outside of defined roles for the greater good of the team or organization.

Confidentiality & Data Security

• Adhere strictly to OMRI’s technology practices and network security guidelines, ensuring client and organizational information is safeguarded.
• Build trust with clients and stakeholders by clearly conveying processes, policies, and standards about the pending and listed products on the OMRI Products List®, while maintaining OMRI’s confidentiality policies.
• Ensure the proper collection and filing of review documents, maintaining compliance with OMRI’s confidentiality policies and data security standards.

Bilingual Service – Spanish Specialty [for bilingual candidates]

• Provide bilingual service with clarity and professionalism, delivering accurate and courteous support in English and Spanish to clients and stakeholders during the review process.
• Communicate review progress and status updates in Spanish or English, using a professional tone and accurate terminology to guide clients through review steps.
• Complete review tasks in either English or Spanish, contributing to the evaluation of new applications, compliance renewals, product changes, and other service types as assigned.
• Translate review-related documents between English and Spanish, applying strong language comprehension to maintain consistency and clarity in policies, procedures, and client communications.
• Support Spanish-speaking stakeholders by contributing to the development or adaptation of templates, resources, or messaging that improve accessibility and understanding of OMRI’s services.

Qualifications

Education and Experience

• Bachelor’s degree required. Agricultural, physical, or biological sciences majors preferred.
• 2 years of experience in organic production, food processing, or regulatory industry preferred.
• 2 years of experience general office or administrative or equivalent experience preferred.

Skills and Competencies

• Proficiency in standard office software, email, phone system, and Adobe.
• Superior written and oral communication skills in English (and Spanish for bilingual employees), with the ability to convey complex information clearly and concisely, emphasizing client service across various channels and audiences.
• Effective task management skills and the ability to manage multiple priorities.
• High-level attention to detail and ability to process complex information and instructions effectively.
• Strong analytical and problem-solving abilities, with focus on detail and accuracy.
• Ability to work collaboratively as part of a dynamic team, embracing change, continuous learning and professional growth.
• Familiarity/Experience with organic agriculture, food systems, and compliance standards (e.g., ISO 17065)

OMRI is an Equal Opportunity Employer

OMRI is committed to fostering an inclusive and welcoming work environment where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, pregnancy, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All aspects of employment are decided on the basis of qualifications, merit, performance and business needs.

If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 541-343-7600 or hr@omri.org

Benefits

• • Full-time position with a competitive salary
  • 100% employer-paid medical, dental and vision plan
  • 50% employer contribution to dependent medical, vision and dental plans
  • 100% employer-paid life insurance, long-term disability and short-term disability
  • Retirement plan
  • Health and Dependent Care FSAs
  • Generous Paid Time Off
  • 13 paid holidays
  • 501c3 non-profit organization eligible for Public Service Loan Forgiveness
  • Opportunities for flexible scheduling
  • Opportunities for training and professional development
  • Bike-friendly business and support for remote work and alternative transportation options
  • Small nonprofit organization with an established team and a leading role in the organic industry
  • Casual, fun work environment
  • For more detailed information, please visit our Description of Benefits

Bilingual Service – Spanish Specialty [for bilingual candidates, but not required]

• Provide bilingual service with clarity and professionalism, delivering accurate and courteous support in English and Spanish to clients and stakeholders during the review process.
• Communicate review progress and status updates in Spanish or English, using a professional tone and accurate terminology to guide clients through review steps.
• Complete review tasks in either English or Spanish, contributing to the evaluation of new applications, compliance renewals, product changes, and other service types as assigned.
• Translate review-related documents between English and Spanish, applying strong language comprehension to maintain consistency and clarity in policies, procedures, and client communications.
• Support Spanish-speaking stakeholders by contributing to the development or adaptation of templates, resources, or messaging that improve accessibility and understanding of OMRI’s services.