Outreach Programs Coordinator (Full-time)

Job Posting: Outreach Programs Coordinator (Full-time)

Reports To: Outreach Director

The Citizens Utility Board (CUB) is Illinois’ premier utility watchdog organization, striving for better service and lower utility rates for all Illinois residents. Our work ranges from challenging utility ratehike requests, to fighting for more sustainable energy policies, to helping individuals better understand how to make their energy cleaner and more affordable. 

CUB’s outreach team travels across the state to host hundreds of grassroots community events annually. We are currently seeking a detail-oriented outreach programs coordinator to assist in organizing these events.This role presents an exciting opportunity to gain hands-on experience in an exciting and noble cause: fighting electric/gas rate increases, helping protect consumers from  rip-offs, and advocating for a clean energy future in Illinois.

Why people like working at CUB:

• Competitive salary, commensurate with experience.
• Health and dental insurance.
• Employer-paid life insurance and employee assistance program.
• 401K with company match.
• Vacation, PTO, and sick time.
• An extra week of paid vacation for all staff members from Dec. 24 through Jan. 1.
• Hands-on experience at a respected, hardworking nonprofit that was nominated for a Climate Action Hero Award in 2024 and was once praised by The St. Louis Post-Dispatch as the “gold standard” of consumer groups nationwide

What you’ll do at CUB:

• Research and establish relationships with promising organizations, elected officials, municipalities, and businesses to promote CUB’s services.
• Serve as the main CUB contact for setting up grassroots outreach events.
• Screen requests for CUB to appear at community events and handle necessary paperwork.
• Assist with event publicity by:
• Assisting on developing social media posts and mass emails to advertise events. 
• Designing, printing, and sending mail pieces advertising events.
• Manage pre- and post-event logistics, including registrations, materials, and data-entry.
• Work with other outreach staff to improve CUB’s internal and external event management processes.
• Act as a liaison between the outreach and communications departments, identifying opportunities for greater collaboration and information-sharing.
• Engage and educate the public on a number of topics, including utility policy, renewable energy, building decarbonization, energy efficiency and demand response.
• Represent the organization at stakeholder meetings and events across Illinois, interacting with a wide range of people while learning about natural gas, electric, and telecom policies and how they intersect with issues of sustainability, affordability, and equity.
• …and other duties as assigned.

What we need from you:

• Proven commitment to public interest work.
• Energy, enthusiasm, the ability to connect with a wide range of people.
• Exceptional written and verbal communication skills.
• Exceptional attention to detail.
• Ability to self-start and work with minimal supervision.
• Experience with Microsoft Office and video conferencing/streaming platforms such as Zoom, StreamYard.
• Familiarity with InDesign, Salesforce, EveryAction, WordPress, Eventbrite, and/or Canva, a plus.
• Valid Illinois Driver’s License and willingness to work some evenings and weekends.

To apply, please email a cover letter and resume to Ivonne Rychwa, Outreach Director: irychwa@citizensutilityboard.org

NO PHONE CALLS PLEASE