Chief Impact Officer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

NCJW|LA is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and welcoming work environment for all.

We prohibit discrimination or harassment of any kind on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, citizenship status, military or veteran status, or any other characteristic protected under federal, state, or local law.

Job Title: Chief Impact Officer

Reports to: Chief Executive Officer

Status and Location: This is a Full-time, exempt position based in Los Angeles, currently operating on a hybrid schedule (in-person and remote), with an average of 37.5 hours per week. Some weekend and evening hours will be required, along with travel and reliable transportation are required.

About NCJW|LA

NCJW|LA is a community-driven organization advancing economic justice and equity for women and their families. Through direct cash assistance, skill-building programs, leadership development, and advocacy, NCJW|LA disrupts cycles of poverty and strengthens pathways to financial independence. We partner with women and communities most impacted by inequity to create a more just Los Angeles where everyone can thrive.

About the Role

The Chief Impact Officer (CIO) is a key member of NCJW|LA’s leadership team, responsible for overseeing the design, integration, and evaluation of programs and advocacy efforts to maximize community impact. The CIO drives organizational strategies that connect direct services, workforce development, leadership building, and advocacy to advance women’s economic justice.

This role ensures that NCJW|LA’s programmatic work is participant-centered, data-informed, equity-driven, and aligned with our mission and strategic plan. The CIO also represents NCJW|LA as a leader in systems change, strengthening partnerships, coalitions, and public policy efforts across Los Angeles and beyond.

Key Responsibilities

Strategic Leadership

• • Serve as a core member of the Executive Leadership Team, contributing to organizational strategy, culture, and decision-making.
  • Lead programmatic strategy in alignment with NCJW|LA’s mission, values, and priorities in economic justice, workforce development, advocacy, and community well-being.
  • Ensure cross-departmental collaboration between programs, advocacy, fundraising, and operations.
  • Provide thought leadership in the fields of women’s economic security, poverty alleviation, and equity.

Program Leadership & Management

• • Oversee design, implementation, and evaluation of direct service, workforce, and leadership programs to ensure measurable impact.
  • Supervise program directors and staff, modeling inclusive, collaborative, and values-driven leadership.
  • Implement professional development goals and provide coaching for staff, in alignment with organizational activities, to grow program department capacity.
  • Establish systems for ongoing program evaluation, data analysis, and continuous improvement.
  • Report regularly to the CEO and Board on programmatic progress, challenges, and opportunities.
  • Ensure integration of participant voices and lived experience into program design and decision-making.

Advocacy & Systems Change

• • Lead NCJW|LA’s advocacy strategy, in partnership with the CEO and Advocacy Committees, to influence policies impacting women, families, and economic justice.
  • Build and maintain coalitions with community organizations, policymakers, and thought leaders.
  • Represent NCJW|LA externally as a credible, trusted advocate and partner in social change.
  • Drive the organization’s diversity, equity, and inclusion commitments, embedding them in both internal practices and external engagement.

Program Evaluation & Impact

• • Oversee NCJW|LA’s impact framework, setting measurable goals and ensuring robust evaluation.
  • Use data, research, and community input to inform strategy and share outcomes with stakeholders.
  • Elevate program success stories to strengthen visibility, advocacy, and fundraising.

Resource Development

• • Partner with Development team on grant proposals, reports, and program-related fundraising.
  • Represent NCJW|LA with existing and prospective funders and governmental partners.
  • Foster a culture of philanthropy across programs, including staff, volunteers, and community partners.

Finance and Operations

• Ensure all programs operate within budget and contractual obligations.
• Contribute to the annual budgeting process and resource allocation decisions.
• Ensure compliance with existing organizational procedures and contribute to development of new procedures

Qualifications

• • 15+ years of progressive work experience with 5+ in senior leadership positions in program management, advocacy, community engagement, or related fields.
  • Proven record of developing and scaling innovative programs with measurable impact.
  • Experience leading and motivating diverse teams; strong commitment to inclusive leadership and staff development.
  • Deep knowledge of systemic inequities affecting women, low-income families, and communities of color.
  • Knowledge of government structure and dynamics in the State of California, County of Los Angeles, and cities within the County.
  • Strong background in program evaluation, performance management, and data-driven decision-making.
  • Skilled in policy/advocacy strategy, coalition building, and external representation.
  • Excellent communicator, relationship-builder, and collaborator across sectors and communities.
  • Budget management and resource development experience.
  • Demonstrated excellence in multi-year and scenario operational planning, development, and execution.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional standing, walking, and lifting of up to 15 pounds.

Personal Attributes

• • Passionate advocate for social, racial, and economic justice.
  • Strategic thinker who balances vision with execution.
  • Strong cultural humility and the ability to build trust in diverse communities.
  • Collaborative, transparent, and values-driven leader.
  • Adaptive, solutions-oriented, and able to manage complexity with clarity.

Compensation & Benefits

The salary range for the Chief Impact Officer position is $145,000-$160,000 depending on demonstrable knowledge, skills, education, and experience. NCJW|LA offers a comprehensive benefits package that includes:

• Medical Insurance: NCJW|LA sponsored medical plan or a choice of voluntary medical plan options (HMO and High Plan).
• Dental & Vision: Employer-sponsored dental and vision coverage, with a voluntary PPO dental option.
• Retirement: 401(k) plan participation.
• Paid Time Off (Vacation): Generous vacation days for eligible employees.
• Sick Leave: 96 hours of paid sick time for eligible employees.
• Holidays: 10 federal holidays and up to 13 observed Jewish holidays.
• Flexible Spending Account (FSA)
• Life Insurance: NCJW|LA-paid life insurance and long-term disability coverage.
• Employee Assistance Program (EAP): provides confidential counseling and support.
• Stipend: Monthly stipend for eligible employees
• Flexible Work Schedule: NCJW|LA promotes a flexible hybrid work environment that supports a healthy work/life balance, including a shortened Friday workday.
• Employee Discount

How to apply: Please submit Cover Letter and Resume to HR@NCJWLA.ORG

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. NCJW|LA reserves the right to adjust work arrangements, including transitioning to full-time in-office work.

Strong English proficiency.