Domestic Violence Supervisor (in a medical setting)

Internal Title: STOP IPV Program Supervisor

Status: Full-time/Exempt/Non-essential

Lutheran Settlement House is part of a movement rooted in radical compassion and focused on making lasting, meaningful change in people’s lives and in our community. The voices of our clients guide our work, telling us what supports they need and what needs to change in our city. Our staff shares deeply held values that make us a welcoming, responsive, and reliable safe haven for some of Philadelphia’s most vulnerable populations. We accompany our clients in times of crisis, we are catalysts for building community, and we joyfully celebrate the strength of those we serve. If this sounds like you, if you’re looking for a workplace where you can live out your values and a workplace that values your growth and development, we invite you to apply.

Scope of Position:

Under the supervision of the Senior Manager of the Medical Advocacy Program within the Bilingual Domestic Violence Program (BDVP), this position is primarily responsible for supervising the hospital-based Intimate Partner Violence Specialists and maintaining relationships with hospital partners. The STOP IPV Program is the clinical arm of our Medical Advocacy work and exists to end intimate partner violence (IPV) through community-medical partnerships, offering training and technical assistance to hospital staff, as well as services to IPV survivors identified during the hospital screening process. This role involves ensuring the delivery of high-quality client services and supporting direct work with IPV survivors identified through the hospital screenings.

Functions and Duties:

• Provides supervision to IPV Specialists placed at Jefferson Einstein Hospital, Jefferson Frankford and Torresdale hospitals, and Temple Hospital.
• At least weekly, visits off-site hospital programs noted above to provide supervision to staff, as well as to provide ad hoc support as needed.
• In partnership with the Senior Manager of STOP IPV Program, participates in program development of policy and grant and Medical Advocacy program standards.
• Participates in hospital IPV Task Force meetings, community outreach events, and other systems advocacy opportunities.
• Consults regularly with hospital leadership to evaluate program efforts and staff.
• Complete monthly reports on time and coordinate data collection and tracking from all hospital sites for submission to the Senior Manager of the STOP IPV Program.
• Assist in developing and presenting training and workshops on domestic violence for hospital personnel and off-site providers.
• Provides counseling to clients referred to STOP IPV program and provides coverage to the Medical Advocacy referral line, hotline, and walk-in as needed.
• Provides periodic on-call support for after-hours/weekend programming.
• Participates in team/staff meetings, in-service and volunteer trainings, and other LSH/BDVP functions as may be required.
• Meets regularly with supervisor to review program activity, services issues, and other program matters. This includes a routine review of service documentation and other program information to ensure compliance with program standards and agency service goals.
• Assists with annual evaluation of the STOP IPV programs and participates in the development of new program concepts.
• Provides quality client services and maintains client records accurately in accordance with agency standards.
• Advocates with institutions, agencies, government systems on behalf of domestic violence victims and their families.
• Participates in the development of printed materials, public service announcements, and public relations on domestic violence and the healthcare system.
• Participates on the BDVP Leadership Team and external committees as needed.
• Other related duties as assigned by supervisor.

Qualifications:

• Education & Experience: Bachelor’s degree in human services, social work, or a related field, with a minimum of 3 years of counseling experience. One year of relevant, supervised experience may substitute for each year of education.
• Supervisory Experience: Prior experience in a supervisory role is preferred.
• Communication & Organizational Skills: Strong verbal and written communication skills, along with excellent organizational and time management abilities.
• Knowledge of Domestic Violence: An understanding of domestic violence dynamics, community resources, and sensitivity to the needs of victims and their families.
• Interpersonal Skills: Excellent listening and problem-solving skills, with the ability to provide and receive feedback. Demonstrated ability to work effectively with and respect individuals from diverse backgrounds.
• Training: Completion of a state-mandated 40-hour domestic violence training and 5 hours of double staffing (can be completed upon hiring).
• Flexibility: Ability to work flexible hours, including evenings.
• Candidates who are Bilingual Spanish/English are highly preferred.

LSH is committed to creating an inclusive experience for all and we firmly believe that we serve our communities best when everyone feels free to be their most authentic self.

We value diversity and are committed to promoting it! We are an equal opportunity employer and applicants from diverse backgrounds are strongly encouraged to apply.

Benefits include:

• Low-cost medical, free dental and vision insurance.
• Agency-funded life and disability insurances.
• 8-weeks paid parental leave for staff (eligible after one year of service) who give birth, adopt, or foster a new child in their home.
• Annual paid time off: 3-4 weeks of vacation, 12 days of paid sick time, and 5 personal days
• We observe 16 organization-wide holidays, and an early close for Summer Fridays.
• 401k retirement savings program with a 1% match.
• Pre-tax flexible spending accounts for health, travel, and dependent care.
• We value growth and learning, and offer trainings and conference participation whenever possible. We value the voices of our staff, and we offer mini-grants for staff to pilot new ideas in their work.
• We are offer flexibility for classes, internship possibilities within our organization, and the availability for social work licensure supervision.
• We understand that employees are people first and foremost, and are committed to an overall supportive and flexible organizational culture.
• Our work is critical but we know it’s not easy, so we aim to infuse joy wherever possible. Whether we are offering free yoga and exercise classes, ending all-staff meetings with Karaoke or Bingo, or committing steadfast to a snack-based meeting culture – we aim to balance the weight of our work with laughter and levity as often as we can.

Proficient in English (reading/writing/verbal communication), Bilingual English and Spanish preferred, and compensated commensurately.