Senior Director of Administration

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity.  We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at www.refugees.org.

OVERVIEW

The Senior Director of Administration is a member of the Executive Team and leads, oversees, and directs the staff responsible for USCRI’s administrative services, including human resources, insurance, pension, and operational issues, such as leasing and licensing of domestic and international offices. Works closely with the CEO and other executives to create and execute strategies that align with the agencies’ s goals and objectives.

Identifies areas for improvement and implements changes to optimize HR and ADP processes, reduce costs, and enhance efficiency.

Develop and implement key performance indicators (KPIs) to track the effectiveness of HR, Operations, and overall insurance. Ensure that the agency complies with all applicable federal, state laws, regulations, and best practices

The place of performance will be at the USCRI Headquarters Office in Crystal City, Virginia. 

DUTIES/SUPERVISORY RESPONSIBILITIES

• Directs and oversees Associate Director of Human Resources and other assigned staff.
• Conducts performance evaluations that are timely and constructive. Maintains the organization’s HR policies and procedures, drafts, and revises HR policies, as needed, and collaborates with counsel to ensure HR legal compliance.
• Negotiates with landlords and collaborates with the executive team to modify leases or finalize new leases for domestic and international offices.
• As the head of the human resources (HR) department alongside the Associate Director of Human Resources, has oversight in HR procedures such as employee relations, training, recruitment, intern and volunteer procedures, diversity, equity, and inclusion (DEI) issues, and personnel evaluations. 
• Ensures the organization’s compliance with applicable health, building, zoning, insurance, safety licensing, and certification requirements at domestic offices.
• Obtains state business licenses and registrations.
• Acts as the point of contact for landlords, staff, and vendors on administrative and operational issues arising at USCRI domestic and international offices, such as properly functioning utilities. 
• Collaborates with all management staff to identify and deliver the required administrative support operations, including facilities management, for the organization.
• Handles infrastructure development, manages procurement, and allocates agency resources, as needed.
• Ability to manage complex issues using proven problem-solving skills.
• Performs other job-related duties as assigned.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).   

REQUIRED SKILLS/ABILITIES

• Knowledge of human resources policies and practices.
• Ability to manage complex issues using proven problem-solving techniques.
• Thorough understanding of, or ability to quickly learn, the office equipment, recordkeeping systems, inventory and management information systems, and related protocols used in the organization.
• Excellent verbal and written communication skills. 
• Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
• Strong leadership and supervisory skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Extremely proficient with Microsoft Office Suite, ADP, or related software.

EDUCATION AND EXPERIENCE

• Minimum bachelor’s degree in business administration or related field required. Advanced degree in a related field preferred.
• Seven years of experience in administration, human resources, procurement, and business operations required.
• At least five years in a supervisory capacity required.
• Specific experience in a non-profit setting is welcomed.

 PHYSICAL DEMANDS

• Prolonged periods of sitting at a desk and working on a computer.
• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ADDITIONAL NOTES

Please submit a resume with cover letter describing your interest and qualifications with your online application.

References will be required at time of the final interview.

No telephone calls please. Position will remain open until filled. 

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.