Iran Virtual Adviser (Hybrid) - (3655)

Job Description:

The Institute of International Education (IIE) is hiring an

Iran Virtual Advisor for our EducationUSA program. We invite you to join a team

united by a single goal: to transform our interconnected world into a network

of more peaceful and equitable societies. IIE’s team members share a belief

that when education transcends borders, it opens minds, enabling people to go

beyond building connections to solving problems together.

Learn more about IIE, our culture and commitment to DEIA

here.

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navigate our careers site or apply for one of our jobs, please click here to

learn more.

Job Summary:

This position will work with the EducationUSA programs.

Through a cooperative agreement with the U.S. Department of State's Bureau of

Educational and Cultural Affairs (ECA), the Education USA Iran Virtual Advisor

provides comprehensive and current information on the full-range of accredited

U.S. colleges and universities and guidance via virtual platforms to qualified

Iranian students on how to best access opportunities to study in the United

States. The Advisor communicates with U.S. higher education professionals to

promote Iranian student enrollment at U.S. institutions of higher education.

Job Requirements:

Essential Functions:   

• Maximizes use of virtual platforms to provide guidance to

prospective Iranian students interested in pursuing studies in the United

States. Provides one-on-one and group advising via email, online discussion

forums and web chats. Ensures timely and accurate responses to all advising

inquiry types related to U.S. education. Responds to inquiries from the U.S.

higher education community about Iranian educational system and institutions,

and questions relating to recruitment and admission of Iranian students.

• Develops relevant content for the Education USA Iran

website, email newsletters, podcasts, and social media to promote U.S. higher

education to Iranian students. Manages specialized external website by updating

with new webinars, improved registration interface, survey tools and

troubleshooting basic technical issues for Iranian students.

• Presents at higher education conferences providing insight

into the Iranian higher education system and collegiate community.

• Maintains program database and provides data for program

reports to sponsor. Researches and produces reports, as requested by the

sponsor.

• Carries out daily management of the virtual advising

center to ensure efficient and effective delivery of content to the public.

Education and Work Experience:

• Requires a Bachelor's degree and at least two years of

related work experience, or combination education and experience.

Required Knowledge, Skills and Abilities:

• Fluency in English and Farsi required.

• Experience in projects and tasks involving complex details

which require well-developed organizational, time-management and administrative

skills.

• Excellent customer service, interpersonal and

communication skills, both oral and written (English and Farsi).

• Ability to read and interpret documents, present to

external audiences, and write reports and correspondence.

• Ability to interact with all levels of team members and

external contacts; sensitive to cultural differences when working with people

from other cultures.

• Ability to exercise discretion on confidential matters and

to demonstrate sound judgment in consulting with and keeping others informed.

• Ability to easily adapt to changing organizational needs

and a fast-paced work environment; work independently without close supervision

and as part of a team.

• High level of job-focused multi-tasking skills and ability

to perform under pressure of deadlines.

• Ability to compare and evaluate possible courses of action

and recommend or decide appropriate course of action.

• Familiarity with web-based, content management systems,

virtual knowledge sharing platforms such as discussion forums, virtual

classrooms, podcasts, and webinars.

• Proficiency with Microsoft Office applications including

Word, Excel and Outlook.

• Must have strong editing and proofreading skills.

• Ability and willingness to travel domestically and

internationally independently.

Salary and Benefits:

Salary Range: $55,043 - $63,987. A candidate’s salary is

determined by various factors including, but not limited to, relevant work

experience, job-related knowledge, skills, abilities, internal organizational

equity, and geographic region.

IIE offers a robust suite of benefits to team members

including medical, dental, and vision plans, paid time off and holidays,

student loan and tuition reimbursement programs, professional development

reimbursement program, retirement plans and a family medical leave benefits.

Please visit our careers page for further details.

The Institute of International Education (“IIE”) has a

hybrid work environment that allows team members a combination of in-office

work and telework at any of the locations listed above.

Work Conditions & Physical Demands:

Essential functions are performed in a general office

setting with low noise. Job demands may require long periods of sitting;

telephone work and/or computer work, as well as interactions with other team

members and external stakeholders. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

IIE is an equal opportunity employer. All qualified

applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender identity, national origin,

disability or veteran status.