Senior Manager Legal Clinic

General Job Description:

The Senior Manager, Legal Clinic Administration is responsible for the oversight of day-to-day operations of the Immigrant Justice Legal Clinic, including all practice areas. The Senior Manager ensures consistent and ethical provision of services, data reporting and collection, and grant compliance through development and maintenance of policies, procedures, and systems. The Senior Manager supports the Legal Director in strategic planning and vision for the clinic.

Primary Job Duties and Responsibilities:

• Recruit, Train, and Mentor Staff:

o Identify, recruit, train, support, develop, and evaluate a talented, high-performing team of staff to implement effective and responsive programming.

o Ensure that the responsibilities, authority, and accountability of all direct team members are defined and understood.

o Intentionally check-in with staff on any development opportunities & performance feedback.

• Clinic Operations Management

o Lead internal efforts to design effective systems for the delivery of legal services, such as internal and external referrals, case management software, and centralized intake;

o Monitor and maintain case management systems in collaboration with Monitoring & Evaluation team.

o In collaboration with the Director, ensure policies & procedures are updated to reflect current service provision and strategy needs

o Ensure the clinic staff and volunteers maintain accurate, comprehensive records of all grant-related documentation, including application documents, communications, compliance records, and reporting requirements.

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• Data Management:

o Lead in the design, review, and maintenance of the Immigrant Justice Department’s data collection tools and methodology for data entry in collaboration with Director and legal admin team

o Ensure all legal clinic data is accurate and reporting systems are maintained & reviewed frequently for any errors. Provide on-going program evaluation and progress reports on individual staff/team goal progress & overall clinic deliverables.

o Produce reports and/or pull stories for use in collateral, media, grant reports, etc.

o Lead in internal audit processes for the entire legal clinic, ensuring procedures are followed, providing templates, etc.

• Grant Reporting & Management:

o Serve as the main point of contact between the organization and awarding agencies.

o Prepare & submit monthly and quarterly government reports on provided templates and narrative reports detailing project progress, milestones, and financial expenditures as per grant requirements.

o Lead in preparation of information and documents for TRP’s government audits.

o Lead in preparation of information and documents requested by TRP’s executive team and board??

o Support in preparing and submitting proposals to funders and other stakeholders. Includes pulling relevant data and preparing supplemental documents

• Material Development: Provide direction, oversight, and maintenance of material development, including templates for clinic use across practice areas such as: workshop and training materials, one pagers in response to program updates, intake forms, legal screeners, cover letters...
• Training & Technical Assistance: Ensure clinic staff are all trained on appropriate systems, policies, procedures, and grant reporting requirements. Collaborate with other Immigrant Justice teams to develop and lead trainings for the team.

o Serve as main point of contact between legal clinic staff and case management system technical support (not sure exactly how to word this, but we need, for example, to be our main point of contact with LLX

• Client Support Services Oversight:

o In collaboration with the Support Services Coordinator, lead internal design and maintenance of effective systems for case management service delivery;

o Oversee efforts to collect, maintain, and

o Collaborate with the legal team…

o In collaboration with SSC and Legal Director, identify and develop opportunities for additional support services

• Additional Responsibilities:

o Actively engage in understanding current immigration law and TRP’s office procedures relating to immigration case work

o Maintain required job skills and core professional competencies;

o Maintain open and ongoing communication;

o Attend and participate in required educational programs and staff meetings; and

o Perform other duties as assigned.

Essential Qualifications and Skills:

• Bachelor’s degree in a relevant field of study or significant track record working within immigrant communities as it relates to immigration legal services and grant management required;
• Minimum of 5 years of experience working with immigration legal services or immigrant advocacy groups;
• Experience with supervision of staff, volunteers, and interns required;
• Bilingual in English and Spanish strongly preferred;
• Demonstrated leadership in immigrant justice organizations;
• Knowledge of government grant processes and requirements;
• Strong verbal and interpersonal communication skills, including the ability to listen well, convey thoughts clearly, speak in public, and work effectively as a member of a team;
• Excellent analytical, writing, and organization skills with the ability to work well under pressure, multi-task, and meet established timelines and goals;
• Eye for details, copy editing ,and proof reading to ensure high-quality, error-free documentation;
• Technical skills in Microsoft Office (Word, Excel, Power Point, Outlook) and proficiency with data systems and government grant reporting;
• Ability to deal effectively and professionally in stressful situation and with a high volume of public and professional inquiries while exhibiting sound judgment and using discretion; and
• Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.

Special Working Conditions and Demands:

• On-site work schedule: as needed, and no less than 3 days per week.
• Willingness to work flexible hours; some evenings and weekends required.
• This position may require travel within Chicago, throughout Illinois, and occasionally out of state, depending on program needs and organizational priorities.

Statement of Equal Opportunity:

The Resurrection Project is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance
• Work from home