The Opportunity
ALC seeks a full-time intake coordinator with a strong commitment to public interest and social justice. The intake coordinator plays a key role as the first point of contact in providing services to our community members and clients, many of whom are low-income and Limited English Proficient (LEP). This position conducts client legal intakes. This involves securing and/or providing interpretation support, as needed; conducting legal conflict checks; obtaining demographic information; identifying legal issues; data entry; and providing referrals. The Legal intake Coordinator works under the supervision of the Legal Operations Manager.
The Organization
ALC is the nation’s first legal organization focusing on advancing and defending the civil rights of Asian American and Pacific Islander (API) communities, including Arab and Middle Eastern communities (AMEMSA). Since 1972, ALC has ensured access to affordable housing in San Francisco’s Chinatown, litigated high-profile civil rights cases, advocated for the passage of landmark policy changes, and provided an array of services, including community education, advocacy, and direct client representation to further the rights of low-income immigrants and communities of color. Current program areas include Workers’ Rights, National Security & Civil Rights, Housing Rights, Immigrant Rights, Community Safety, and Voting Rights.
Responsibilities
The intake coordinator provides administrative support to ALC’s community members and clients. Day-to day responsibilities in this dynamic position vary and include:
The position requires working with individuals who may be experiencing stressors, housing instability, mental health, and/or substance use issues. Strong emotional intelligence, active listening, and interviewing skills are highly desired. Occasional evening and weekend work may be required.
All ALC staff are expected to participate in regular check-in meetings with their supervisor/supervisees, staff meetings, team meetings, and other organization meetings, as required. This includes two (2) annual retreats, an anniversary celebration dinner, and meetings as needed in the San Francisco Bay area.
Qualifications
The Opportunity
ALC seeks a full-time intake coordinator with a strong commitment to public interest and social justice. The intake coordinator plays a key role as the first point of contact in providing services to our community members…
ALC’s comprehensive benefits package includes generous vacation and paid holidays; medical, dental, disability, and life insurance coverage (ALC pays 100% of premiums for employees and 75% for qualified dependents); a flexible spending account (FSA); and a 401K retirement plan with employer non-elective contribution and match.
ALC’s comprehensive benefits package includes generous vacation and paid holidays; medical, dental, disability, and life insurance coverage (ALC pays 100% of premiums for…
Fluency in Cantonese and/or Mandarin is required
Fluency in Cantonese and/or Mandarin is required
Application Process
Interested candidates should submit materials via email to jobs@advancingjustice-alc.org (as PDF attachments), including the following:
Please indicate “Intake & Referral Coordinator” in the subject line.
Application Process
Interested candidates should submit materials via email to jobs@advancingjustice-alc.org (as PDF attachments), including the following: