Community Relations and Volunteer Coordinator

Key Responsibilities

• Recruit and schedule for both construction and non-construction volunteers
• Work with Construction Manager to coordinate volunteer needs on the construction site.
• Work with the Director of Development to promote and solicit corporate and community group Build Days.
• Provide direction, clear expectations and responsibilities to all volunteers involved in Build Days.
• Manage Volunteer Software – used to schedule individuals and groups.
• Manage volunteer waiver information.
• Manage family partner volunteer hours and schedule volunteer opportunities to help them meet the required number of hours.
• Maintain relationships with family partners after they move into their new home.
• Engage in community outreach and speaking engagements.
• Keep accurate records of all volunteer activity and reporting.
• Plan, execute and assist Habitat events, including Community Kick-Off, Home Dedication, Habitat’s Volunteer Appreciation and others as needed.
• Produce a volunteer article for Habitat’s monthly e-newsletter.
• Coordinate all Social Media posts on LinkedIn, Instagram and Facebook.
• Organize and implement necessary outreach strategies to raise awareness of South Shore Habitat for Humanity’s work in multiple communities this includes finding and providing educational “seminars” on SSHH and affordable housing issues in our local communities.
• Ensure a clear and consistent image of South Shore Habitat for Humanity. Focus on achieving the goals of the organization and the key metrics. 

Skills, Knowledge, and Abilities

• Excellent communication skills, including the ability to write and speak clearly and effectively, and to listen, and an unusual capacity to engage, inspire and persuade.
• Understanding of, and commitment to, superior client service (internally and externally).
• Superior project management skills.
• Ability to work independently to plan, prioritize, coordinate and problem solve.
• Excellent computer skills.
• Skills: Oriented towards relationship building and stewardship; Marketing mindset to maximize sponsorship opportunities; Superior organizational, project management, and communication skills. resourceful, and self-motivated.
• Team player with energetic and positive spirit, strong work ethic, and collaborative mind set
• Education: Bachelor’s degree preferred but not required.                                                             
• Flexibility to work in a dynamic environment and attend evening and weekend meetings and events.
• Proficient in all Microsoft applications (Outlook, Word, Excel).

Other Requirements

• MA driver’s license required. Will need personal vehicle (with mileage reimbursement) for travel to job sites, events and meetings.
• Physical requirements: light lifting of equipment/supplies needed on site; ability to walk safely on uneven ground; ability to participate occasionally in general job-site activities along-side novice community volunteers
• This job will include a mix of office hours, as well as time spent outside of the office for outreach, meetings, events, and maintaining a presence on our job sites. Some flexibility in hours required for weekend or evening responsibilities, including some frequency on Saturdays.