Festival Miami

Attire

 Volunteers should wear a nice white top and black pants.

Reporting/Departing Time

 Please arrive at the concert hall one hour before the scheduled concert time and report to the box office. (For example: If a concert starts at 8 p.m., please report at 7:00 p.m.)

 All volunteers must stay at their posts until 15 minutes after intermission and must report to the box office to receive one (1) complimentary ticket.

 Volunteers cannot attend the concerts they usher.

 If volunteers are faced with a problem with a patron, please report to the box office with the patron and we will resolve the issue.

Responsibilities

Volunteer duties include, but are not limited to:

 Collecting ticket stubs

 Handing out program books

 nserting program notes, contributor pages, and other papers into program books

 Assisting patrons to their seats

Concert Tickets

 One (1) complimentary ticket (up to $35 value) will be given to each volunteer who successfully completes his/her tasks 15 minutes after intermission.

 Complimentary ticket cannot be to a concert that the volunteer is ushering in.

 Complimentary ticket must be to a concert that is not sold out.

 Complimentary ticket does not include VIP receptions.

 Festival Miami reserves right to reject a particular complimentary concert ticket request and may suggest a similar concert in its place.

Community Service Hours

In addition to a free ticket, students may receive anywhere from 2 to 4 community service hours per concert. Please be sure to notify a Festival Miami staff member on the night that you volunteer. Students will receive, upon request, a written letter on Festival Miami letterhead verifying participation in this year’s concert season.