When a disaster occurs, Volunteer as a Feeding Serving Associate with the American Red Cross

This position supports the Regional Disaster Cycle Services department. The role of Feeding Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to successfully complete their assigned areas of responsibility on a disaster relief operation. They ensure food safety and proper food service in a variety of work locations while supervising workers throughout the cycle of the disaster.

Key Responsibilities

• Serve as Kitchen Crew, Load Master, Communications/Dispatcher, yard Crew, Inventory Crew, Mobile Feeding Crew, Canteen Associate, or other feeding worker position on a disaster relief operation.
• Meeting disaster-caused feeding needs of individuals, families, and communities.
• Preparing and serving meals that meet required cultural, religious, and dietary sensitivities of clients, practicing Safe Food Handling at all times.
• Maintaining clear communication and collaboration with supervisor and peers.
• Ensuring accuracy in all assigned tasks.
• Providing feedback on disaster impact and community recovery, collecting essential elements of information.
• Providing accurate reporting of feeding activity as assigned.

Development Opportunities

Become proficient as a Feeding Service Associate. Once proficient, career development to supervisory/management positions and specialization in Feeding and ability to go to disaster beyond the region.

Qualifications

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Ability to function in a dynamic and stressful environment.
• Ability to apply basic food safety throughout the feeding process.
• Ability to organize, plan, and allocate resource while using materials and space effectively.
• Ability to participate and contribute in regular meetings.
• Good organizational skills, responsible and punctual.
• Active listening skills and ability to work well with others.
• Ability to implement Standards and Procedures and follow associated job tools including reporting requirements.
• Ability to interact with community members in a clear, compassionate manner.
• Ability to involve appropriate others in managing problems and conflict.
• Ability to acquire, evaluate, and report information accurately.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Ability to Lift / carry 20 lbs. and/or 50 lbs. multiple times/shift.
• Ability to stand and or sit for two-hour periods, and walk for two miles during a shift.
• Ability to walk on uneven terrain.
• Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Ability to step up/down 18 inches and climb two or more flights of stairs.
• Ability to speak clearly on phone and in person.
• Ability to drive in day time and at night.
• Ability to bend or stoop multiple times.