Hospitality Cart at St. Mary's

Location Information:

St. Mary’s Hospital

5801 Bremo Road

Richmond, Virginia 23226

Volunteer Position Purpose:

Visit with families of pediatric patients to offer encouragement, and items on the Hospitality Cart.

Volunteer Duties & Responsibilities:

• Follow all policies and procedures of Bon Secours St. Mary’s Hospital including, but not limited to dress code, infection prevention, confidentiality, and safety.

• Volunteer garment and hospital volunteer ID badge must be worn at all times while on duty. Clock in and out for all volunteer shifts.

• Ensure edible items on cart are not "out of date".

• Never offer any food/beverage to patients.

• Only visit patients/families/visitors in approved pediatric areas.

• Check with clinical staff for any questions/concerns related to visiting in that area.

Qualifications, Skills, & Requirements:

• Interpersonal skills required include good communication and active listening skills, initiative, caring, good judgement.

• Good work ethic with high energy level. Ability to follow written and verbal instructions.

• Must feel comfortable interacting with clinical staff, patients, families, and visitors to fulfill requests as appropriate for volunteer role.

• Moderate to high level physical activity with walking, stretching, reaching, moving cart.

Time Commitment:

Volunteers must be able to commit long term (at least 6 months). Each volunteer must attend at least two shifts per month. Shifts are flexible based on availability and typically take an hour and a half to two hours.

Other Information:

• Volunteers are required to complete onboarding/training with RMHC Richmond and St. Mary’s Hospital.

• Volunteers must successfully complete a Criminal Background Check and T-Spot Test (Tuberculosis Screening).

• Face masks covering the mouth and nose are required in specific parts of the hospital.

• Beginning in November, volunteers must have proof of Flu Vaccination on file with St. Mary’s Hospital Volunteer Services.

• Must be comfortable standing or walking for long periods of time. Ability to lift/carry items that are at least 25 pounds.

How to get involved:

Individuals interested in becoming a Hospitality Volunteer at Johnston-Willis Hospital should apply online. Click here to access the application form. Once an application has been submitted, it takes abot six to eight weeks to complete onboarding and training.

Please direct any questions to the RMHC Richmond Volunteer Services Manager:

Madison Moser (she/her)

madison@rmhc-richmond.org

804-355-6517 ext. 207