Visitor Center Host

The Visitor Center Host will play a crucial role in creating a positive and welcoming experience for visitors. This internship provides an opportunity to gain hands-on experience in visitor services, communication, and event coordination. The selected candidate will work closely with our team to assist visitors, provide information about our organization, and contribute to the overall success of our visitor engagement initiatives.

Responsibilities:

• Visitor Assistance:
• Greet visitors warmly and assist with inquiries, directions, and general information.
• Become knowledgeable about the organization's exhibits, programs, and offerings to effectively communicate with visitors.
• Front Desk Operations:
• Manage the front desk, answer phone calls, and handle visitor inquiries in person and over the phone.
• Assist with admission sales, memberships, gift shop purchases, and other transactions as needed.
• Educational Outreach:
• Provide information to school groups, tourists, and other visitors about the educational opportunities and resources available at the organization.
• Support educational initiatives aimed at enhancing the visitor experience.

Shifts are a minimum of 4 hours one day a week. Mondays, and Saturdays are the days with the greatest need. We ask that you commit to at least on day a week. If you commit to a Saturday we ask that you commit to at least 2 a month

Shifts are 9:00am-1:00pm or 1:00pm-5:00pm

Qualifications:

• Excellent communication and customer service skills.
• Enthusiastic and friendly demeanor.
• Ability to handle multiple tasks and prioritize responsibilities.
• Comfortable working with diverse groups of people.
• Interest in the organization's mission and dedication to creating a positive visitor experience.

2 shifts available:

• Shift is 9:00am to 1:00pm Visitor Center Host: 09:00 to 13:00 EST
• Afternoon shift is 1:00pm-5:00pm: 13:00 to 17:00 EST