Client Program Manager

Client Program Manager

Civix Strategy Group seeks a Program Manager who is a highly organized, client-focused professional who helps nonprofit clients operate more effectively and get things done. This role is ideal for someone who enjoys managing relationships, keeping projects moving, and translating big-picture goals into clear plans and actions. This full-time position can be accomplished remotely from the East Coast of the United States.

The Program and Project Manager will play a central role in both client service and internal coordination, including:

• Serving as a primary or supporting point of contact for nonprofit clients, building strong and responsive relationships;
• Planning and leading efficient, well-run meetings that drive decisions and next steps;
• Tracking timelines, deliverables, and action items to ensure nothing falls through the cracks;
• Partnering closely with internal finance and operations teams to meet client needs, particularly around budgeting, reporting, and payments;
• Supporting client operations, including potentially serving as a day-to-day operational resource for a specific client;
• Triaging client requests and coordinating internal resources to ensure timely, high-quality responses;
• Creating polished client-ready materials, including memos, trackers, and presentations;
• Identifying challenges early and proactively problem-solving to keep work on track;
• Other tasks as assigned by management.

Candidate will possess:

• 3–6 years of relevant experience in operations, project or program management, client services, or a related field;
• Demonstrated experience in the nonprofit or progressive social justice sector;
• Strong client management instincts and a high level of professionalism;
• Excellent written and verbal communication skills;
• Experience running meetings and managing multiple stakeholders;
• Comfort working with budgets, financial tracking, and basic financial analysis;
• Exceptional organizational skills and attention to detail;
• Ability to manage multiple priorities and follow through consistently;
• A proactive, self-starter mindset with a willingness to take on increasing responsibility;
• A collaborative approach and comfort working across teams in a remote environment;
• Strong skills in Google Suite (especially Google Sheets and Google Drive organization and management).

Compensation:

Annual salary: $80,000–$90,000. This position is eligible for paid time off and a shared cost health insurance program.

About Civix Strategy Group

Civix Strategy Group is a full-service public interest consulting firm. We help our clients build and run high-impact progressive campaigns and initiatives to make the world a better place. Our clients include foundations, advocacy groups, and nonprofit organizations.

This position is eligible for paid time off and a shared cost health insurance program.