Account Associate

We are seeking a detail-oriented Account Associate to provide comprehensive support to our Account Executives, Strategists, and Partners. The ideal candidate will be highly organized, possess excellent communication skills, and be able to manage multiple tasks efficiently in a fast-paced environment.

THE FIRM

Stones’ Phones is the go-to firm for Democratic candidates and progressive organizations who want to run smart, innovative phone campaigns. We’re a passionate team who believes that engaging voters, advocates, and donors in real conversations is what drives action. We take time-tested techniques and creative approaches to winning elections, advancing legislation, and advocacy, often on tight deadlines. We’re looking for someone with the drive to push the needle forward and make real, meaningful change.

We are hiring multiple people for this position.

This position is remote, but there is a preference for those located in Washington, DC. If not in D.C., candidates can also be located in a state where Stones' Phones currently has state operations.

Currently, we have staff in DC, Ohio, Michigan, Wisconsin, Arizona, North Carolina, and Southern California where our only remaining office is located.

PRINCIPAL RESPONSIBILITIES

Client Support for Account Executives/Strategists:

− Assist with client proposals, budgets and pricing in Excel.

− Write, edit, and proofread scripts for call programs in Microsoft Word.

− Monitor and deliver reports and program results to clients.

− Correspond with clients and our Operations Department on program logistics.

Marketing Support for Account Executives/Strategists:

− Research and track current political campaigns, advocacy efforts, and organizations to maintain up-to-date research on clients.

− Support firm’s content marketing strategy (Blogs, emails, etc.).

− Attend in-person networking events and conferences in the DC area

Administrative Tasks:

− Manage and update CRM database.

− Answer phone calls and relay messages to staff members.

− Take notes during meetings and conference calls; keep track of action items after meetings.

− Provide back-up administrative support to other team members as needed.

JOB REQUIREMENTS

− Proficiency in Microsoft Office and Mac OS X, with an emphasis on Excel, Word, and the Google Suite (Gmail, Google Drive, Google Sheets, etc.).

− Demonstrated ability to write concisely and persuasively.

− Strong interests in progressive causes are a plus, but not required.

− Stays informed about the latest political developments and progressive causes.

− Ability to work with multiple shifting deadlines and clients, while maintaining strong attention to detail and exceptional organization.

− Interpersonal skills: ability to build relationships with clients, staff, and vendors with confidence and professionalism; approach work with a joyful and can-do attitude. If you think of yourself as a self-starter, you’re strongly encouraged to apply.

− Excellent customer/client service experience is a plus, but not required.−

− There may be occasional travel and irregular evening hours. As election season draws to a close, expect to work extended and weekend hours. Meals and travel expenses will be covered for any work outside of regular business hours.

− Ability to commit to the role through at least the 2026 election cycle.

− Based in DC-area a plus

STONES’ PHONES IS AN EQUAL OPPORTUNITY EMPLOYER

Stones’ Phones is committed to a diverse and inclusive workplace where we learn and work together to create the change we want to see in the world. Our firm is strengthened by our staff’s diversity: Regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other underrepresented identity, we strongly encourage you to apply. In addition, Stones’ Phones will provide reasonable accommodations for qualified individuals with disabilities.