Client Support Specialist

The Center for Nonprofit Law is a mission driven, boutique law firm based in beautiful Eugene, Oregon. For over three decades, we have provided trusted legal counsel to thousands of nonprofit organizations shaping a more just, equitable, and sustainable society, from social justice and humanitarian organizations to local arts, education and community-based groups. Our office’s purpose is to provide highly specialized legal services and organizational support for these nonprofits at an affordable cost in order to help them accomplish their valuable role in our society.

The Center for Nonprofit Law is a small office with fewer than 10 employees. We depend on each person to be a valuable part of our team, to complete various goals, communicate effectively with others, and contribute to the positive environment we have built.

We are looking for a detail oriented and adaptable Client Support Specialist who is eager to learn, has excellent verbal and written communication skills, works well with a team, and passionately shares similar values with our office and the nonprofit organizations we work for.

Job Requirements:

• • Minimum of 2 years of experience in customer service
  • Ability to work independently and on a team
  • Strong communication skills, both verbally and in writing
  • Ability to set priorities and organize workload while handling multiple tasks and responsibilities
  • Proficiency in Microsoft Office Suite, Adobe Acrobat and CRM systems
  • Ability to take initiative and work proactively
  • Excellent attention to detail
  • Ability to multi-task and prioritize
  • Ability to accept and give feedback to others
  • Professional demeanor; ability to interact positively and effectively with clients and staff
  • Ability to maintain confidentiality

Duties include but are not limited to:

• • Answering phones and emails promptly
  • Scheduling multiple attorneys' calendars accurately and thoughtfully
  • Document formatting
  • Maintaining physical and electronic files
  • Firm marketing
  • Filing with government agencies (SOS, DOJ, IRS)
  • Other administrative tasks as assigned

Preferred Experience:

• • Experience working for a law firm or tax office
  • Bachelor's Degree, or Associate's Degree with relevant experience
  • Experience working with or for Nonprofit organizations
  • Clerical or administrative office experience
  • Social media and marketing experience

The Center for Nonprofit Law is an equal opportunity employer. We are committed to creating a work environment that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, identities, and abilities.

• Quarterly health insurance stipend
• Flexible schedule
• Generous paid time off

We will also consider part-time applicants for this role.

Fluent English speaking, reading and writing required.