Customer Advisory Board (volunteer)

About FreshView

FreshView is designed for organizations of all sizes. Our mission is to equip every nonprofit with the tools and data they need to effectively communicate and fundraise for their mission. FreshView is the first unified fundraising and communications platform dedicated to the unique needs of nonprofits. Unlike generic AI tools or writing assistants, FreshView was built around the unique needs of nonprofit and audiences.

Our platform is powered by more than 15 years of real nonprofit data, a million piece content library and proprietary data models. We trained our AI on nonprofit inputs to deliver expert advice backed by nonprofit data, donor research and years of benchmarks. These features help organizations plan, draft, and optimize their content with confidence.

Customer Advisory Board Description

FreshView is currently in limited release. We are inviting nonprofit fundraising and communications professionals to join our Customer Advisory Board (CAB). Advisory Board members will provide practitioner-level feedback on the FreshView platform, share perspectives on the responsible use of AI and help guide the future direction of the product. This is not a salaried or contract role.

CAB members commit approximately 4 hours per month and receive complimentary access to the full FreshView enterprise platform, along with dedicated customer support to help improve their organization’s marketing and fundraising efforts. In addition to ongoing feedback opportunities, CAB members will be invited to virtual community sessions, including webinars and facilitated discussions to connect with nonprofit fundraising experts, FreshView staff and fellow advisors.

Key Characteristics

CAB members will demonstrate most of the following:

• Current professional responsibilities involving one or more of the following:
  • Nonprofit communications
  • Email marketing
  • Social media management (paid and/or organic)
  • Digital fundraising
  • Blog or content marketing
• Interest in—and ability to thoughtfully evaluate— tools used to prepare, assess, and optimize nonprofit communications
• Experience in multi-channel fundraising with a solid understanding of donor engagement, digital marketing, and nonprofit operations
• Knowledge of marketing strategy and its application within the nonprofit sector
• Familiarity with AI-powered platforms or digital analytics tools (preferred, but not required)
• Bachelor’s degree in Business, Nonprofit Management, Communications, or a related field—or equivalent professional experience

What Advisors Receive

• Full complimentary access to FreshView Enterprise during the advisory term (6 months)
• Early exposure to new features and product enhancements
• Direct input into platform development and roadmap decisions
• Opportunities to engage with a peer network of nonprofit marketing leaders

Additional Notes

Participation on the Customer Advisory Board does not involve sales expectations, promotional requirements, or public endorsements. The role is designed for professionals who want to build the future of nonprofit fundraising and communications tools.