SwitchPoint LLC

Every organization is faced with key points along the way that determine their success, their growth, and their potential failure. Sometimes these moments are obvious, other times they are only seen in hindsight. We call these moments SwitchPoints. To help our clients make the most of these opportunities, we bring a deep, unique blend of analytic rigor, deep functional experience and, perhaps most importantly, a sensitivity to our clients' mission and culture.

SwitchPoint is a management consulting firm with a focus on the social sector and the health care sector. We work in customer insights and strategy — the intersection being how we can use insights to enable health care organizations, foundations, businesses, and nonprofits to make effective decisions to drive impact. Founded in 2009, our firm has been consistently recognized by Puget Sound Business Journal and Seattle Business Magazine as one of the best places to work in the state of Washington. SwitchPoint has offices in Seattle and San Francisco.